Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I noticed in the compatibility list that the samsung galaxy a51 wasn't listed. Does that mean it isn't compatible? Surely it is right? Thanks
How to create a ticket for updating my SIM card?
When trying to register for a new account, after entering my credit card details, it said my credit card company denied the transaction. I tried a few more times - once with the same card, again with my spouse's card on the same account. Each time it...
My account got suspended due to non payment. I have auto pay setup up but for some reason it did not work. I tried to make a payment but it shows "Your account has already enough balance." I cannot make any calls as I get a message saying my account ...
Just upgraded my phone and I accidentally locked my SIM
Hi,Will the OnePlus 8 function on Nova Scotia's cellular network? It is 5G so I am concerned it might not work here.Thanks
Hi, I'm trying to find out if Public mobile allow video streaming through Ring security system app - for the doorbell camera to work properly. Thanks in advance
I am trying to refer a friend and the Account Setup will not allow her to setup her account because her email is more than 30 characters long. Please advise. She does not want to make another email just for public mobile. @CS_Agent
Will Public Mobile be offering unlimited data with capped data in the near future?
I have accumulated $3 in rewards. I have the $25/month plan and I have $24 in my account. My plan is not being renewed even though I have rewards available. How do I use these rewards? Thanks
hi i need to know why my service got suspended
i am wondering if anyone has a solution to my issue, it keeps saying unable to process payment but its the same card i used last time with no issue i have called the bank and my card is fine there is more than enough in my account but it still wont p...
I currently have multiple lines on Rogers. My intention is to move the lines to Public.Currently I moved one of the lines over and have used my personal email address on the account. I now understand I have to set up multiple accounts in Public fo...
Hi my name is Adam. I've decided I'm leaving my current carrier from Freedom to join Public. I have an Iphone 7 32gb, I would like the 40$ plan/month (38$ with autopay) and finally the hardest part about this I would like to keep my current number wh...
Need help with porting my number from lucky mobile
Dear PM,I has been paying for $25 monthly with 2GB data.Somehow over the last 3 to 5 months I only see I have 1GB data instead of 2GB when I signed up for the $25 monthly with 2GB last year.Could you please check. I don't think the plan should change...
My credit card was expired and so I am out of autopayment reward. Now, can I again apply for autopayment with new card. Am I eligible for that?
Hi guys, So I just switched service providers, and I already am not able to sign in to my PM account to pay my last payment. I've done autopay this whole time, however I unlinked my autopay last week. My last payment is due on July 31...any idea how ...
Wondering if you have any plans for two phones? Myself and my daughter each have a phone looking to bundle as one bill.
Thought I would share with everyone that PM is committing HST fraud when providing refunds. If for some reason they offer you a refund for any reason, their policy is that they don't return the HST. After talking with CRA, I've been informed that ...
I just purchased an Add-On (1gig Data...15$ + tax)...and nothing happened. My Visa has been charged. I’m not seeing the data on my account or phone.
hello hello when I access my voicemail at always gives me the phone number or the person's name that's leaving me the voicemail. is there a is there a setting to eliminate this so it just goes straight to the voicemail message?
Hi Everyone, My phone got wet after Kayaking yesterday, and needs replacing. I was hoping to find out if my Public Mobile account was locked to my phone. If so, bummer. If not, am I able to take out the SIM card and place it into another unlocked ...
how can i reset or make a new self serve account with new information with my same old public mobile phone number? please.
Hi I have got a new SIM with a new number and wanted to start a plan with a payment voucher as i dont have a Canadian credit card yet (recently moved from the UK). Payed for the $40 Plan, have $40 showing in my balance online but it says my plan has...
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