Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i dial 1. With the number but it still says long distance
Just found cell phone service in Columbia Icefield Discovery Centre for Telus/Bell families.It is said there is no cell phone coverge between Athabsca Fall (30km south of town of Jasper) and Lake Louise.When did Telus extend cell phone service in Col...
Hey! Just wondering if there’s a way to view the different ranks, just for fun! I’ve just graduated from “New in Town” to “Great Neighbour” haha. I’m seeing other posters with titles like Mayor and I was wondering if there’s more info on requirements...
Hello Public Mobile ...can i have my phone number back please ...it was on the same SIM card. Thanks
I have been unable to access my online selves serve, when I try to login it says user disabled, and when I try to reset my password it also says login disabled, I have been unable to use my self serve for a few weeks now and it is quite inconvenient....
I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation
My children tell me that I can send and receive pictures via text as long as I turn my data on. ( i.e., turn on my data to receive or send a picture then turn it off again, to preserve my limited data) They say it will not use up my data because it g...
Does anyone else experience issues with logging on to PM? Whenever I try to log on to check my account ( how much data I have left etc) it takes forever to get logged in. This time it took 2 minutes before the page opened. And does this waiting time ...
Hi. I'm currently bundled with a relative. I want to break off and have my phone bill under my own name, and I want to come to Public Mobile. How would I do this if the phone bill is under my relative's name? My contract expires middle of the month. ...
Hey so I’ve signed up for the $25/mo plan. Phone is a bit older (BlackBerry Bold 9900) but online says it should work with the 3G data that the plan offers. Load up internet and I keep getting a message saying “cellular data isn’t included in your pl...
public mobile is not accepting canadian master card for renew the automatic payment---because i have 10$ plan which is not longer available i suspect this is the reason ----please fix it----i had no problem with the same Mcard when i singn in before...
I keep getting an 'Invalid SIM' message when trying to activate my SIM card. The number entered into the field is correct
Look what showed up as promised on day 361.....may we both have many happy returns! I believe there will be cake served in the lounge after the speech......thx public mobile!
My US roaming add on didn't work can I get my money back
My sim card is not working
Hi I ordered a SIM card over a month ago and it hasn't arrived yet. When I click on the link where it says there should be a tracking link theres just an error message.
Hi, I would like to ask how to cancel my phone number and cancel my account, because I don't need to use this phone number.Thank you so much.
How do o send a ticket
I can't get into my account..forgot password & I am trying to change my auto pay credit card..
change the credit card in auto pay
Hello, How could i port my number from Freedom to Public Mobile? any help would be appreciated. Thank You
I have tried to register my sim card to your system!
Hello. I have a strong signal of about -70 dBm and my phone shows connected to PM. I have airplane mode off and my phone just keeps dialing until it disconnects. When I go to : Settings>about phone >status > SIM status > Cellular Network state - ...
Can you help me gain access to my phone please? It is asking for PUK code.
You ask to register with your first and last name which is **bleep**an. It would not accept mine because it begins with **bleep**.
Hi Everyone - I got my sim activated a week back and suddenly today it is showing No SIM notification and my service is gone with no network. Please help.
Hello !Do you know how many posts / answers / "bravo" do we need to get a reward ?Thanks a lot ^^
I wanted to give a huge thank you to Silvio_M for resolving my account/porting issues. They were knowledgeable and quick to respond.thanks Silvio!!!
| User | Bravos Count |
|---|---|
| 419 | |
| 419 | |
| 278 | |
| 216 | |
| 213 | |
| 179 | |
| 136 | |
| 128 |
