Hello,Since yesterday my phone has not been ringing when I have an
incoming call. It is going straight to voicemail. I am able to make
outgoing calls. I've tried powering my phone off and the issue persists.
I am receiving text alerts and there is no...
Hello,For some reason I am having trouble using my phone from the US. I
have already purchased an add on for calling US numbers long distance,
and have only used 10 of 1000 minutes. I also added a US roaming pagkage
for 10 days, which I have not even...
Hello,I have been trying to check my voicemail with no luck. I am able
to dial into my mailbox, but when I press 1 to listen to messages, I
just get silence. The voicemail bot tells me I have 4 messages, but
won't play them for me. Tried powering my ...
Hello,I set up an extended absence message on my voicemail a few weeks
ago, and I can't figure out how to remove it and replace it with my
general primary greeting. The system gives me the option to record
"Greeting 1" but doesn't give me the option ...
Hello all,I just signed up with Public Mobile. I placed a call today to
a landline, and it showed up as "unknown caller." It is important to me
thant my name and phone number show up when I place calls. I am 99% sure
that when I signed up for public ...
Great news, everyone – my service was restored. I started a ticket and
heard back right away from a CSA. The problem is with Telus and many PM
customers in BC effected. I'm receiving calls again, woohoo! Thanks to
you all for your suggestions. Someti...
Thanks everyone. I should add, this is definitely not a DND or a
bluetooth issue, or a blocked number issue. It is happening with all
incoming calls. They go straight to VM. I do not have a spare phone to
put a SIM into. Can't I just pop the SIM out ...