Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I switched freedom Mobil to public Mobil. I got text message from you to give you authority within 90 minutes but I did not reply YES. I was late to reply. Pl.send again text message request for porting number authorization. Thx.
Sending a picture via text is unreliable. Data is on. Cell phone signal is strong. I'm only sending one picture, not multiple. Texts go through no problem. People text me back telling me pic didn't send. Because it works sporadically, I know it CAN w...
I have 100 minutes Canada-wide calling. Why does it use up minutes on my plan when I call a 1800 toll free number? The receiver is paying for the call, not me as the sender.
I have been living at same place in BC for a year; no prior problems. Last night lost service. On and off airplane mode did not remedy. Searching for networks on phone, the list does not contain Telus or Publicmobile. Downdetector reports no probl...
Hello PM, I was just offered a better price on a plan by Telus, and will be migrating to them. Does anybody know if PM will reimburse a prorated amount for unused service? My plan renewed on Dec 26, and I have cancelled the autopayment scheduled for ...
I am An Nguyen, I activate my public mobile sim. I can call someone, But I can not receive calling from other number. Please let my know how can I do now? Many thanks
Moving from Telus to public. I set up the account 20 hours ago. Never received the text to port my number. I finally received it today at 9am. I replied yes and about 2 hours later I received a text welcoming me to public mobile. My public mobil...
I need to reset my preauthorized credit card
Hi I'm new here and I don't know how to understand my rewards, why and where they came from? Is there a guide I can refer too?
Hi. My wife referred me to Public Mobile. I typed in her referral code when signing up, but she never did get the reward. Is there a way to make sure that happens? Thanks!
i am having a hard time trying to find out the carrier and how to unlock. I'm pretty sure it's public
How do i change my email address to a personal one.
I’ma new customer since yesterday, i have been trying to activate the 2GBBONUS deal. Then I read it is automatically applied…is this true
I'm trying to activate a new SIM and I've been looking at this for about half an hour now: Is that normal? I received the Welcome text telling me I have created a PIN but I did not receive the confirmation Email or anything else. I also can't login t...
So on the 27 of dec I started my public account and transferred my number from chatr but now I can only receive calls or text from the area code that I’m in on from any other area code?I’ve tried resetting the network settings but didn’t do anything....
I’m paying $70 for a plan with 15gb but now for $70 I should be getting 20gb based on current prices. How can I get this reflected on my account without having to wait till my renewal or loosing a month of funds?
BC and Alberta. Any tips would be helpful. I know Public is on one of Canada's largest networks.
I wonder if anyone is actually still using one.... Blackberry End of Life is officially coming (Jan 4th 2022) when the devices will cease to work Official statement here:https://www.blackberry.com/us/en/support/devices/end-of-life
Just curious. Thanks
I'm curious if its at all possible? I know you can report someone but I'm interested in knowing if there's any possible method to block a user on the PM Community?
Hi, Today I went to a store to activate and open an account which I did. They also gave me a new phone number. However, my phone was blocked at that time. The guy told me to call the previous company to unlock the phone and get the code. I have the c...
The system doesnt seem to recognize my username and password anymore. Can I get some guidance to where to gi to make this work please.
Created a new account. locked out. Says auto pay wasnt successfully completed, but I selected no for AutoPay. Please help or I have to leave
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