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I been adding extra funds and noticed I am being charged twice the taxes

clarad001
Great Neighbour / Super Voisin

I added 100$ two months ago because I knew I would be low on cash for the following months. I noticed I paid taxes on the 100$ and then again when they took it out of the funds. 

 

who do I contact regarding this issue ?

4 REPLIES 4

@clarad001 

 

i have changed the solution as @will13am is correct abiut the taxes not being charged again.  There are some references to tax on the Self Serve page, but those are only for informational purposes.

clarad001
Great Neighbour / Super Voisin

I put funds in my account directly from my visa debt. When public took the funds to pay for the that months bill with taxes. 

 

clarad001_0-1675339102232.png

clarad001_2-1675339332187.png

Now that I look at it, I think you are right. Thank you 

will13am
Oracle
Oracle

@clarad001 , take a look at the payment history carefully.  Taxes are not debited from the account funds.  The account funds only drop by the cost of the plan without taxes. 

Handy1
Mayor / Maire

@clarad001  You always pay tax on the plan you have as for second time taxed that doesn’t sound right was the second tax from buying a voucher ? 

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