Hello! I was trying a activate a new sim card with a plan. I have just
purchased the simcard from the store. When I tried to activate the
simcard myself online, It says sim card invalid. please help. thank you
in advance!
I am trying to activate a new sim card keeping my old number. I am not
able to cancel my old account so I can activate my new sim card and keep
my same number, and also so I stop getting charged for my lost phone. I
didn't make an online account with...
I believe someone is spoofing my phone number and calling people with
it. I am receiving non-stop incoming cards for past hour and it is still
on-going now. I got 50+ txt msg asking who I am and why I called and
another 30+ Voicemail. I never called ...
I could use some help with a number transfer that appears to be
transferred but when anyone calls, it says the number is not in service.
Outbound calls are fine. Anyone at PM able to assist?
I logged into my account and noticed my auto pay stopped charging. My
service and data are currently unavailable. I tried charging $1 to the
account, changing my credit card to my alternative. Nothing seems to be
working. Any suggestions? Thanks!
Hi Mods, Thank you for running the Public Mobile site and for your
assistance. I know you have been working on making changes and updates
to the site to make it more user-friendly, which is great. A couple of
things I've noticed that, perhaps, you ma...
Hi, I am new to this programme, and I am just in Canada for 6 weeks and
I am here just for 9 more days. I thought the cash left on my account
could be used for pay as you go calls, but now i see that's not the
case. And this is not what I was told by...
I am usually on a $40 plan, but 2-3 weeks ago I temporarily switched to
a $60 plan. Today I switched back (as in "change the plan now" instead
of "change the plan on renewal date"), paid $40 for the "new" (or rather
my usual) plan and was expecting t...
I posted about this yesterday, messaged moderators. Have tried
igcognito, not incognito, different browswers, different devices. After
a failed activation yesterday, which included a brand new SIM card and a
$48 voucher, I have no account, nothing re...
I am currently on $15 monthly plan and planning to change the plan at my
next renewal date to $25 plan to support my higher data usage. My
question is that couple days ago, I have received the 1GB promo to my
account and will get dropped when I chang...
I had previously used a Mastercard for autopay for 2-3 months without
any problem, but I can't seem to attach a new Visa credit card on my
public mobile account. When I called my visa card issuer, they said that
Public Mobile is trying to charge $0 f...
I received a text from public mobile today that says "Were experiencing
difficulties processing your request to move to public mobile. Please go
to Publicmobile.ca, click contact us and complete the SIM & Activation
online form. I am able to text, an...
Salut J ai changer mon tel. Pour un L.G stylo 2 plus mais depuis j ai
pas acces a mon reseau depuis 2 mois. Sur mon cell sa dit etat service
en cours, ittinerance aucune , etat du reseau déconnecter??Svp m
eclairer j ai besoin de mes services Linda
If I am on one of the basic plans (e.g. $15 for 100 minutes) and
purchase an $8 US/CAN long distance for 200 minutes add-on, does this
now give me up to 300 minutes of air time (i.e. once we use up the 100
minutes, does it start eating into our US/CA...
Does public mobile have any plans suitable for like a family? Is it
possible to have two phones both hooked up with public mobile on some
sort of family plan?
Hi, I just signed up for the $15 per month plan and I'm not able to get
any data. According to the plan I am supposed to get 250 Mb because I
signed up with autopay. Do I need to activate something somewhere? Tks,
AB
Hello, Looking for help from someone working for the company. I went
through the entirety of the activation process (including adding a
voucher) and the last page hung for quite a while. When I tried to do it
again, it said "this account has already ...
My Umidigi Power WiFi tethering works fine with a Bell account I also
have, but has "no internet" when using the Public Mobile (PM) SIM. The
PM SIM does not allow me to make any changes, so I tried the previous
suggestions of using a Freedom Mobile S...
New plan offer $35 30 days - Is this better than what we have or am I
missing something? Loosing a grandfathered item always worries me. 500MB
more data and International Text and Picture Messaging would be nice.1
GB Data⁴ at 3G speedBonus 500 MB wit...
Hello I changed a phone/sim and chose to transfer my number from rogers.
When someone calls me I can receive a call with the old phone but
receiving it with the new phone is not working. With both phones I can
make calls. I did not cancel service wit...
Hello Public Mobile people. Please fix your programming. My account is
riddled with threatening comments about my account being expired and
losing my phone number. I’m on auto pay! Public Mobile has already taken
my money. Please fix all of these inc...
I've paid last bill via online banking, but I can't see any payment
record on my account. Can anyone help that? How I can get payment back
or it will credit to my next bill? Thx!
