Community

Resolved! LD Holiday Bonus IN US?

Hi, I'm in Canada and activated the holiday bonuses - long distance minutes and data.I'm flying to Hawaii tomorrow and would like to be able to receive calls there.Does the 500min free Long Distance calling Add-on only work if calling or receiving ca...

Resolved! Payments

I need to update my credit card

Resolved! someone else is using my email account on another public mobile account?

perhaps someone can assist?i have a public mobile account that i opened for my daughter a few years ago and opened using my email address.when i tried to change the email address to my daughter's email address, i was told by the CS that the email was...

Resolved! I want to transfer my PM phone number to Fido

hello! i want to transfer my PM phone number to Fido and they made a request for the transfer that i should approve but i am not receiving the SMS to approve it. I have cancelled my PM plan and i don’t want to pay more to make the transfer! Is there ...

Resolved! New referral

The ongoing reward for a referral is $1 off per month plus $10 off for referred customer.  The more the merrier promotion is $5 off per month for 6 months.  Are these two promotions cumulative?

Resolved! Referral reward from DEC 1 to DEC 30 can total get $6 * 6 months?

For next 6 months, will get the extra $5 reward +  regular $1 referral reward as usual?Thanks

Resolved! I wish PM would offer WhoCalled service

Hey all, any idea if PM will offer the WhoCalled text feature anytime soon? I work on call so last week I got a missed voice mail message from work but didn’t actually get a missed call alert on my iPhone 12, but I knew if I had the WhoCalled feature...

Resolved! Huawei P30 Lite - model MAR-LX1M

I recently got a new Huawei P30 Lite - model MAR-LX1M with 6GB/128GB. My currently phone is a Samsung Galaxy A5, and this phone works perfectly fine with the nano SIM card from Public Mobile. However, when I placed the Public Mobile SIM card into the...

Resolved! Account suspended on auto pay. Please Help!!

Resolved! Account shows plan expired but I am on auto-pay

Hello I am on auto-pay with a valid credit card on my account.  When I sign into my on line account it shows my plan has expired.  Today is December 18th and my renewal date is December 19th.  I can still sent and receive SMS.  I can make calls.  Sho...

Resolved! Referral bonus Dec.1 to Dec.31

Do I get a confirmation for the $30 referral bonus for referring my friend?When do Public Mobile issue the $5 bill credit for 6 months?

Resolved! CS_Agent

Promo issue.Didn't get promo refer a friend $5 per month. (Max up to $30). Friend new activated on Dec. 14, 2021.Thanks.Muhammad 

Resolved! data

Do monthly unused data accrue or are they lost?

Resolved! Data stopped working fully on my phone suddenly

I am not sure what to do here. My daughters phone shows connected to data, but 100% does not transfer any data. She cannot connect to the internet at all. Her plan shows using no data as well. The phone is in great shape and works perfectly on Wi-Fi....

Resolved! Any signup bonuses?

About to join this service. How can I maximize bonuses and can they be stacked?

Resolved! Phone compatiblity

Is my Motorola moto6 compatible with your system?