Not working

[Haiderfarooq]

The service doesn't work application not log in I want refund @CS_Agent

[Dunkman]

@Haiderfarooq 

Sorry, there are no refunds with Public mobile.  However, the community forum can help with issues.  What are some of your details of your problem?  

[JRod]

@Haiderfarooq 

Sorry to hear you are having issues. Were you in the process of signing up for the first time when the app wouldn’t allow you to login? If you were there is a resource specifically to assist with new signups 

https://services.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

If you’re an existing account you can contact customer service and they can find some sort of solution for you. PM usually offers no refunds but if they can’t solve your issue they might make an exception. 

Please click this link below to message customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).