09-18-2023 12:17 AM
I agreed to agh the 40 gig for $5 and noticed my plan no longer had Can -Us calling, texting and data.
changed my account to Can- US account 2 days later and was charged $55 and then $50.
how do I get my refund?
09-18-2023 02:32 AM
@Joeywaskul1 You should've chose to renew on your next renewal. Since PM is a prepaid services, there is no going back once paid.
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09-18-2023 12:22 AM - edited 09-18-2023 12:23 AM
@Joeywaskul1 wrote:I agreed to agh the 40 gig for $5 and noticed my plan no longer had Can -Us calling, texting and data.
changed my account to Can- US account 2 days later and was charged $55 and then $50.
how do I get my refund?
Unfortuantely, the correct amoutns have been charged. When changing the plans in this way, there's a warning about how there will be no refunds/no credits for the first plan if the customer proceeds with the change.