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Forum Posts

Why did my public mobile APN Settings disappear/change after saved

I tried adding Public Mobile APN settings with my old sim card in. The saved APN setting disappeared sometimes. I also had the issues setting MMS port, MMC and MNC. These values got changed after I hit "save" button. My cell phone model is Samsung No...

lindawyu0 by Great Neighbour / Super Voisin
  • 680 Views
  • 4 replies
  • 0 Bravos

Re: Disgusting Service

I just spent 2 hrs setting up new sim and new number cuz my other 2 accounts 1 stolen phone has $30 in that account other one just put $50 on Sunday and today new phone new sim new number took $45 off prepaid and saying dosent recognize sim or phone ...

Mrdilly by Great Neighbour / Super Voisin
  • 291 Views
  • 5 replies
  • 0 Bravos
srlawren by Retired Oracle / Oracle Retraité
  • 129 Views
  • 0 replies
  • 0 Bravos

phone

i gave my friend my phone would like to change e mail on the acct

Blocked from my account

I am having a list of problems1. My original account go locked out. Waited for days and still can't get in. 2. Therefore could not register my new sim so created a new profile 3. Now my new sim is not working. My phone registers it being a public mob...

Rameezer by Great Neighbour / Super Voisin
  • 291 Views
  • 4 replies
  • 0 Bravos

Re: Community Terms of Service & New Community Guidelines

I am having a whole bunch of problems with public mobile. First I cannot access my Original account, therefore I could not register my new sim and I had to create a new account and a new plan and now that is not activating either.

Rameezer by Great Neighbour / Super Voisin
  • 154 Views
  • 1 replies
  • 0 Bravos

Resolved! PUK code

Can I get an agent to help me get a puk code? I was trying to secure my phone for my locking my sim but I forgot the password right after

Ampaired by Great Neighbour / Super Voisin
  • 425 Views
  • 6 replies
  • 0 Bravos

Resolved! Porting number to new provider with credit in public account

I am switching to another provider as they have a sweet deal (Public is still v. nice), and am looking to port over my current number. However, I still have some credit unused (~$40). So a few questions:1) If I port my current number to the new provi...

intez by Good Citizen / Bon Citoyen
  • 356 Views
  • 16 replies
  • 1 Bravos

Re: International call add-on not working

I paid $15.00 for an add on for international calling, my account says I now have it but it won’t work. Says I don’t have minutes. Why in this not working? Signed extremely frustrated

Daleous by Great Neighbour / Super Voisin
  • 244 Views
  • 10 replies
  • 0 Bravos

Resolved! Activation charge

Just bought a sim card and activated it from green mobile, parkway mall. they charged me 15 CAD for the activation of my sim card. i told them that as far as i know there is no activation charge but they denied it. they also told me that I will get 2...

shahriarcmc by Good Citizen / Bon Citoyen
  • 433 Views
  • 30 replies
  • 1 Bravos

Problem with the wifi

I’ve got a problem with the activation of my phone number. My lines are ok but I cannot use my internet service. please, somebody can helpme?.

carlos87 by Good Citizen / Bon Citoyen
  • 251 Views
  • 12 replies
  • 0 Bravos

Resolved! Cancel my account

Why is there no email or telephone number to contact customer support. I want to cancel my account and there is no place to do that and they are automatically deducting money from my account which I did not authorize. I believe that Telus who owns Pu...

RudiNowak by Good Citizen / Bon Citoyen
  • 415 Views
  • 14 replies
  • 0 Bravos

Plan

Can someone please contact In regards to the changing of my plan thanks 

Sdescham by Great Neighbour / Super Voisin
  • 182 Views
  • 2 replies
  • 0 Bravos

Resolved! Am I making money(credit) now LOL

I am using $15 plan, but having bonus of $16now(auto renewal+loyalty+refer), I just realizes that I have $1 credit balance , how nice. does it mean next month I will have $2 and so on...? very happy using free phone plan now.

yackinlyn by Great Citizen / Super Citoyen
  • 402 Views
  • 10 replies
  • 1 Bravos

IMEI

Hello again,I have another question for you lovely community members. I need my IMEI number for my phone because it is so old that it's still locked to virgin. But a few of the numbers are rubbed off on the label so I can't quite see what the phone I...

Namu by Great Citizen / Super Citoyen
  • 306 Views
  • 5 replies
  • 1 Bravos

Resolved! Account Setup without Sim Card?

Strange request I'm guessing. I'm waiting to get a SIM card for my wife's phone. Is it possible to begin the account setup while waiting for the SIM card? Just checking!

Koombassi by Model Citizen / Citoyen Modèle
  • 364 Views
  • 12 replies
  • 0 Bravos

Resolved! *611 problem

when l try to call *611 it says my password doesnt match so l need to change my password so how do l change my password to be able to call *611

Jamie2 by Great Neighbour / Super Voisin
  • 244 Views
  • 4 replies
  • 0 Bravos