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Cannot send Videos

TimC10
Great Neighbour / Super Voisin

I’m using an iPhone and had no problems sending videos before. But today, I cannot send any and I am able to receive videos. I’m also able to send pictures, just not videos. I also tested sending videos to an android phone and it doesn’t work either.

3 REPLIES 3

Meow
Mayor / Maire

On Android in order to send MMS, DATA has to be on and to use native SMS/MMS app.

slusagm
Mayor / Maire

Make sure you have Mobile data turned on

and Reset network settings

On Android, you might need to update the APN for MMS to work:
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

 

hTideGnow
Mayor / Maire

hi @TimC10 

you were sending via iMessage? 

try Reset Network settings

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