Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I see some posts in 2023 and early 2024 that PM does not support wifi calling. Is that still the case?
Hi - The money was not in my account this morning when you claimed my monthly payment. I have put funds in my account now please can you claim it again and resume my service?
Do I need to buy a roaming add on for roaming in the US or mexico, if I purchase a canada-US-mexico plan?
My SIM card does not work, how can I get a new sim card linked to my phone number?
Does this plan CAN/US/MX 50Gig get throttled down to a slower speed ( but offer unlimited data) after the data has been exhaustedhttps://subscribe.publicmobile.ca/en/on/activation/plans/50GB-5Gspeed25
ok got new phone and different service provider because tried to change number and eversafe wont work and old number removed new number works but sim says old number can i give account to another person as I like public mobile and i need an agent at ...
Ok changed number clicked submit eversafe said will confirm (I thought new number)so removed old number then said that new number is already in use so now I try and sitch all night no go?
Hello i am interested in joining and was wondering how is the connectivity with calls and data? Any issues with dropped calls or poor signals to be concerned with? I’m in Hamilton Ontario
When I tried to change subscription, $35 CA-US-MX BlackFriday Plan is not listed. Is there anyway I can switch my plan to $35 CA-US-MX BlackFriday Plan ? I just signed up 2 days ago....
Hello everyone,I signedup yesterday for the $36 plan which if I remember correctly is US-CAN data roaming and Long Distance to 6 countries. Today that plan is gone. Should have saved it as a screenshot in hindsight.So now I cant remember what exactly...
I want to start up with Public Mobile, but I noticed this disclaimer for Quebec. But I can't find which plan this is for. Long story short.......I don't live in Quebec. I want to make sure the $35/month works in Sask.⁺This plan is for Quebec resid...
My daughter used my refer a friend code to join Public Mobile. There were significant issues transferring from Bell Mobility - thankfully she works for a fraud department. Turns out Bell Mobility account had been hacked! If she gad ported to Public ...
Locked my sim with three incorrect sim pins and now need PUK code to unlock and reset sim pin.
Hi my wife and i are seniors, have 2 different accounts, would like to be both on the same plans, we are low Data users The $23 6 GB plan would be good for us, but it says for new activations only Please Help. Thank you
Hello I bought a plan online yesterday and chose for sim to be mailed to me. But now I am seeing it might take upto 2 weeks to receive the sim. I cant wait that long to get a new number and sim. Can I now go to the store to pick up the sim today ? re...
No more wait, Black Friday deals are here!!! https://www.publicmobile.ca/en/on/plans?network=BLACKFRIDAY
As tile says CAN/US /MEX plans have arrived community wow weeee have a look Black Friday sales shaping up to be the best ever
"Cellular Data" Will Be Used for Calls & MessagesUntil you update the contacts that were using your previous cellular plan, "Cellular Data" will be used for all calls and messages. I tried so many times, but wasn’t able to do that, please help, thank...
HiI helped my wife Saline Lee to subscribe Public Mobile on Nov 9. But, she still has not received the SIM card. We understand the Canada post is on strike. Is there any way to pick the SIM card in store. We live near 2900 Warden Avenue, Scarboro...
For anyone considering the 65GB for $45 on the website on sign up Be sure to immediately check your account for this exclusive offer same price with extra 10GB of data 75GB for $45 essentially the same plan same price for 10GB extra and make change f...
Hi,After login, a message saying it encounter an error please try again.Click on the try again button just loop to the same error message.How to reset my account?
Hi, I am a new subscriber and trying to sign up using the app. I saw a promo with 50% off with promo code of RTGTPSMC.However, the app keeps saying promo code error when I try to enter it. Anyone know how to fix it? Should I sign up now and then ask ...
My wife is locked out of her account and cannot log in and cannot join the community to get password reset, everytime she tries it says locked try back in 1 hour! she has been trying for 3 days, how can she get this resolved ?
i bought an esim with 30cad plan, but i accidentally deleted the esim before OTP verfication. Im now neither log in the account nor using the esim. Please help to make repleacement old esim with the new esim
Guys, did you guys notice? The newer phones do show 5G+ and the speed does go above 300Mbps. Anything new happening which I'm not aware?
I ported over my previous number from Telus. In my public mobile app it shows me my previous, Telus phone number (success) but when I send text messages, it’s still from the newly generated public mobile phone number, not my Telus number which I want...
Hi , I have trouble for my sms service , I’m not gone get any sms.
Today I can't use my phone on calling in and out. What is the problem with it?
Hi, I'm currently using a physical SIM card and want to switch to an eSIM because I changed my phone. Could you please guide me through the process?
show,Suddenly, my phone was not able to receive or make any phone call. I messaged the CS_agent and got a new sim card. But, now my phone shows no service and can't read the sim card. I tried other carrier sim card and it works!! If anyone know what'...
