10-02-2025 01:22 PM
I have tried a few times to submit a Ticket and receive a message back that says Error 404. Other attempts to get help have failed
10-02-2025 01:30 PM
@Luz2
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-02-2025 01:28 PM
You can submit a ticket using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-02-2025 01:27 PM
Website is finicky at times. Maye clear cache, incognito mode or a different web browser.
If still unsuccessful, you can private message CS_Agent:
Send a private message to CSA through the following link :
