Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I would like to keep my old zone code but it makes people in my new town to get confused on where I am, so I would like to have two zone codes at same time. Is is possible?
Hello Public Mobile, I've been a customer long before January 2015 and just recently (around end of February 2015) I lost my phone along with the sim. I'm really happy with the service Public Mobile provides which is why I don't want to switch provid...
Hi everyoneJust wondering if anyone is having this problem. I live fairly close to the states from where I am in Ontario and I keep getting a text every ten min or so that I can't send text outside of Canada which I know. I haven't even sent a text y...
Did you hear that Android is separating from Google? And that they're partnering up w. Microsoft?That's shocking. Personally, I really think Windows phones are bad. Personally prefer Android OS. Would be shocked if Android adopted Micro what's crazy ...
My plan expired 2 years ago and I want to use the phone on another provider that I have an account with since I lost my phone with them. Thay ask me to call public mobile to unlock the phone so I can use it now with my current provider...but there ar...
Hey I just changed my phone number on the public mobile website and now my data is not working. All the apn settings are correct. I tried changing my plan again in hopes it correcting the issue and it deducted $45 from my account for the same plan th...
I'm able to receive Text, incoming/outgoing calls and data works. But outgoing text is not working. I'm using Nexus 5 device. I was able to send text before. I'm facing this issue only for the past few days. Can anyone please help me on this. Thank y...
I forgot to mention to the PM Team when I was at that thing on Tuesday, They should have a set-up guide for APN Tethering as well. I am now using my cell for tethering, just light work stuff, or for playing on my mobile handheld.I know that APN is on...
Hi. Here's what I talked to PM, and the info I received, so that everyone can have some comprehensive understanding:Tri-Sims, when broken into different sizes, can be put back to any size if you switch handsets so that ppl don't need to order correct...
why doses it take so long to send a text. I have 2 paragraphs with about 13 lines of text yet it never sends the text. It saysits sending but all it does is buffer (circle like youtube) . I thought it was a fast network but its just text, theres no ...
Hi everybody, I am trying to find how to get my phone calls and sms history with my PM account from 12th april 2014 until 14th april 2015. I can't go further than 31st january 2015 which means that I don't have my phone history from april 2014 to jan...
I was with Public from December 24, 2011. On December 15, 2014 I went home to my country to attend to important issues. I am back now and need to get a new sim card. How do I proceed?
I ported landline to PM today and there is no incoming and outgoing SMS and no incoming call is working. I got stuck and cannot use the phone for now. Can you help me how to solve this problem? I waited 3 hours so far.
