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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 77357 Views
  • 182 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 77529 Views
  • 181 replies
  • 32 Bravos

how to use the balance in my account?

I have banlance in my account.May I use them to pay the plan?How to use them to pay.                        

zl by • Great Neighbour / Super Voisin
  • 1635 Views
  • 3 replies
  • 0 Bravos

Resolved! I can't sign in

I can't sign in thru my cell number

Nisha by • Good Citizen / Bon Citoyen
  • 2113 Views
  • 3 replies
  • 0 Bravos

no service

Hi, I have no telephone service right now. Am I the only one with this problem? Thanks

Joasia by • Great Neighbour / Super Voisin
  • 1490 Views
  • 5 replies
  • 0 Bravos

Resolved! Public Mobile in Alberta

Hello!!! I live in Calgary (Alberta) and I want to know if it's possible to set up my phone number (403 909 XXXX) on a Public Mobile SIM Card.

youleplaisir by • Great Neighbour / Super Voisin
  • 4192 Views
  • 4 replies
  • 0 Bravos

Bell #1 with Customer Complaints with CCTS & Wind is # 2

Year after year Bell gets the most CCTS complains and this year Wind is right up there with Bell. Congratulations to Telus which had the least complains. Even though Telus had the least complains but there complains were one really bad ones. So it's ...

chukdefatey by • Deputy Mayor / Adjoint au Maire
  • 1600 Views
  • 2 replies
  • 0 Bravos

Rogers launches Voice over LTE. AKA: VoLTE

Like everything else Rogers is the first to Launch Voice over LTE, LG G3 Vigor Phone is the only Supported for now. Now Watch out of no where Bellus will come along and beat them like they always do.FYI: Up until now LTE was only used for Datahttp://...

chukdefatey by • Deputy Mayor / Adjoint au Maire
  • 2211 Views
  • 5 replies
  • 0 Bravos

Issues with my Moto G

HI Public Mobile, You called me repeatedly recently, and on the third call, I realized that there was a problem with my Motorola Moto G XT1032 smartphone, because the screen didn't light up, the phone only vibrated, so I couldn't take the call. There...

Graeme by • Good Citizen / Bon Citoyen
  • 1477 Views
  • 1 replies
  • 0 Bravos

We’re listening

Public Mobile is in BETA, which means we’re looking to continuously improve some aspects of our Community and website. To do so, the Public Mobile Community Team ( @Mat_F , @Jeremy_M, @Mansi_G, @Moid_I and @Caroline_B) is looking to our vibrant Commu...

Moid_I by • Retraité / Retired
  • 22574 Views
  • 125 replies
  • 3 Bravos

Anti-malware, junk file cleaner, and battery booster

Hello,For the past year or so, I have been using 3 apps downloaded from the Google play store.They are ad-supported freeware. The company is Cheetah Mobile, located at www.cmcm.comThe apps in question are:1: Battery Doctor (Battery Saver)2: Clean Mas...

Martin by • Legend
  • 2354 Views
  • 5 replies
  • 0 Bravos

Online File Converter

Hello,For those of you who need a file converter, but do not wish to download an app, visit www.zamzar.com I have been using it for years without any problems. The company mails only the link to a converted file, and that's all. Zamzar in no way, sha...

Martin by • Legend
  • 3408 Views
  • 5 replies
  • 0 Bravos

SMS Text From *611 To Remind Me To Pay

Hello,At around dinnertime today, I received an SMS, reminding me to pay by April whatever.To summarize it, it said that, if I had already paid or was using auto-pay, I should ignore the message.It's very important to me that I have the entire messag...

Martin by • Legend
  • 6242 Views
  • 11 replies
  • 0 Bravos

"10 Apps to Help Execute the Perfect Prank"

Hey Community-goers,   Still looking for creative ideas on how to prank your buddy tomorrow? Well, you're in luck because you have these 10 fantastic apps to help you with that.   Which one is your favourite? "Dude, your car!" would be my pick. Those...

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Val_T by • Retraité / Retired
  • 1539 Views
  • 3 replies
  • 0 Bravos