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I have a Q10 and am having trouble sending picture messages.

joemob
Good Citizen / Bon Citoyen

 I cant send a picture thru text messaging. Sometimes it works and sometimes it doesnt? Not sure if its a setting or the service? BBm picture message works instantly.

6 REPLIES 6

Martin
Legend
Legend
Hello,

You stated that you upgraded. Was the upgrade to BB10?

In order to send or receive MMS, you do not require a data plan, but you do require the APN settings to be configured for MMS and Internet data. Plus, data must be in the "on" position to send and receive MMS. By doing so, you are creating a data portal through which MMS can travel.

joemob
Good Citizen / Bon Citoyen

Any ideas?

joemob
Good Citizen / Bon Citoyen

Worked fine few weeks ago when i was with Wind. Yes still have the problems even after update. Sometimes it works thats the weird part.

hunnybunny
Model Citizen / Citoyen Modèle

hi @joemob

hmmmmm i just tried my z10 with no problems. Have you updated to the latest software? had this worked before? are you still experiencing this problem?

joemob
Good Citizen / Bon Citoyen

Just checked and its all configured.

Griff
Town Hero / Héro de la Ville

Hi @joemob,

have you configured your APN settings? If they're not setup for Public Mobile you will not be able to send pictures via text message.

http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartph...

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