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Unable to.receive calls or send messages

Ghassan76
Great Neighbour / Super Voisin
 
2 REPLIES 2

Ghassan76
Great Neighbour / Super Voisin

I called and issue resolved thanks

Handy1
Mayor / Maire

@Ghassan76  If you just ported number over and can’t receive calls sounds like it could be the port didn’t complete , you can call the porting team for update and they can’t trigger the port request for you , 

Call the number in the link below to obtain support for a stuck port.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781...

but if you can’t make outgoing calls then it’s account set up issue and you will need to message support instead for that 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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