Missing promotional Credit

[zakhan78]

Hi, I recently opened the account and in invitation email I was told that if I order by 25th June then I will be given $10 credit for 12 months but still credit is not applied to my account. What should I do?

I also emailed them but no response came.

thanks

[Seb]

@zakhan78, please follow what Cyber said. You will be credited 10$ to your balance.

[Cyber]

@zakhan78,

You can request your reward by sending an email to Public Mobile.

How to send an email ?

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

  - Choose "My Account"

  - Choose "Rewards"

  - Choose "Other"

Then click on "Email Us" and fill up the form.

[zakhan78]

Helpful

[Martin]

Hello,

If you became a customer by June 29, inclusive, you are indeed entitled to the $10 per month Beta credit for 12 months.

With regard to not having yet received a reply from customer assistance, please note that, due to volume of mail received, there might be a slight delay. Rest assured that your credit will be placed in your self-serve account's positive credit balance.

I hope that this has answered your question and addressed your concern.