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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 57088 Views
  • 171 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 63857 Views
  • 183 replies
  • 32 Bravos

The Benefits of NFC & Reusable Sims

This is one topic that I believe is very important.If PM had NFC Sims, and Sims that were reusable, wouldn't that be more easier, simpler, and environmentally friendly? Perhaps Phones should be Sim-Free, Not CDMA persay, but something that can be use...

makkahn28 by Mayor / Maire
  • 2270 Views
  • 6 replies
  • 0 Bravos

What sort of plans do you wish to see?

Plans today are fine, but clearly not enough.If PM had family plans, or Plans for for elementary and high school kids, where parents have tools to choose what #'s their kids can call, what #'s they can't, to texting, or giving parents option to disab...

makkahn28 by Mayor / Maire
  • 2888 Views
  • 8 replies
  • 0 Bravos

activate my SIM card

good eveningi would like to activate my sim card to keep my same number phone,so i need some help,because im in algeria for holidays

fifi3abdou by Good Citizen / Bon Citoyen
  • 3769 Views
  • 12 replies
  • 0 Bravos

Budd and Trai

Where the heck have @Budd and @Viet gone???  

David by Model Citizen / Citoyen Modèle
  • 1552 Views
  • 1 replies
  • 0 Bravos

Google and its indexing of this site

Hello,The Google search bot is programmed to search for, and record, fresh content. Every new question/concern posted here, and replies given, constitute fresh content. As a result, the bot visits daily.Out of curiosity, I gave a voice command to my ...

Martin by Legend
  • 3437 Views
  • 6 replies
  • 1 Bravos

Hey Community, check this out!

Hi everyone,   You may have noticed that we've been asking for your feedback on your Self Serve experience, specifically your experience with making online payments.   Below, we have some mock-ups of what the updated payment experience may look like....

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Val_T by Retraité / Retired
  • 5542 Views
  • 26 replies
  • 4 Bravos

Unlocked iPhones (4S,5, and 5S) on Groupon

Figured I should put this out there for anyone looking to get an unlocked iPhone for use with Public.Groupon currently has refurbished models on sale; http://www.groupon.com/goods?category=electronics4S = $2505 = $3995S = $579   

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Griff by Town Hero / Héro de la Ville
  • 2027 Views
  • 4 replies
  • 0 Bravos

How to delete a post?!

I'm stumped and ashamed at what should be the simplest of tasks, but... How the heck do we go about deleting one of our own posts?!??!

David by Model Citizen / Citoyen Modèle
  • 3001 Views
  • 9 replies
  • 0 Bravos

Resolved! hello

hello 

Smart08Girl by Good Citizen / Bon Citoyen
  • 3242 Views
  • 8 replies
  • 0 Bravos

Resolved! update credit card

How can i update my credit card with the new date and month of expiration

tony by Good Citizen / Bon Citoyen
  • 5031 Views
  • 15 replies
  • 0 Bravos

Resolved! 3G or 4g

Is public mobile 3G or 4G now. As I am only getting 3G service on my iPhone 5

Krystal_D by Great Citizen / Super Citoyen
  • 6855 Views
  • 13 replies
  • 0 Bravos

Resolved! How can I unlock my Samsung Galaxy Ace 2 ?

Going to Europe next month and I would like to take my Samsung with me, but it has to be unlocked from Public Mobile.Please advise.

tothek by Great Neighbour / Super Voisin
  • 2166 Views
  • 2 replies
  • 0 Bravos

Phones locked to Telus or Koodo

Hello,I heard that phones locked to Telus or Koodo will work with PM without unlocking. Has anyone actually got it to work? Thanks.

Jess by Good Citizen / Bon Citoyen
  • 10410 Views
  • 8 replies
  • 0 Bravos

Resolved! Can't send picture messages

Why I am unable to send picture messages to other country ? I have unlimited picture messages optionS included , could anyone please tell me what's wrong ? I am using nokia lumia 1020, I have old plan of 25$ unlimited talk text and international pict...

Farjy by Great Citizen / Super Citoyen
  • 8315 Views
  • 22 replies
  • 0 Bravos

Does public mobile offer tethering?

Does public mobile offer tethering? I want to be able to enable wifi so I can share the internet with my tablets on the road.

Veger2001 by Great Neighbour / Super Voisin
  • 5494 Views
  • 9 replies
  • 0 Bravos

How do I use the plan builder?

Choosing your plan is easy. All you need to do is to make a selection in each of the four columns; Days; Unlimited Talk; Unlimited Text; and Data. If you don’t need services in one of the columns, click “None”. Once you have picked the options you wa...

Plan builder EN.png
Val_T by Retraité / Retired
  • 1300 Views
  • 1 replies
  • 1 Bravos

how to cancel service and get refund?

I am VERY DISAPOINTED with this service. I would like to cancel and get a refound back in the amount of dollar that I have prepaid for a few fucture months of service. Frank

fraoso by Great Neighbour / Super Voisin
  • 20470 Views
  • 39 replies
  • 1 Bravos

Resolved! Re: How can I pay my bill?

Hi, Is there any way to pay Public Mobile balance from a bank account? If yes - what Payee name should be used. I have tried to enter Public Mobile and it's bounced back as not found. Thank you.

lovoleg by Great Neighbour / Super Voisin
  • 2574 Views
  • 4 replies
  • 0 Bravos

Resolved! samsung s5 unlocked

I want to get a Samsung s5 I have the $20 plan will it work before I go buy the phone and how do i get a nano sim if it does work...

omaid by Great Neighbour / Super Voisin
  • 1929 Views
  • 3 replies
  • 0 Bravos

What is Province wide calling?

Provincial calling means that you can make outgoing calls to any number within your home province. Plus, you will receive all incoming calls from across Canada regardless of the province where they originate.When travelling out of your home province ...

Moid_I by Retraité / Retired
  • 8989 Views
  • 4 replies
  • 12 Bravos

What happens when I change my rate plan?

What happens when I change my plan?   Plan changes begin the moment you make the change.  A new 30 day payment cycle starts the moment you activate your new plan. To activate a new plan there must be enough funds in your account to cover the full amo...

Rate Plan Change Timeline.png
Val_T by Retraité / Retired
  • 2661 Views
  • 5 replies
  • 0 Bravos
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