Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This is my first time using public (which seems very cool) and I made a mistake - some how purchased two 30 day passes (seems that the second canceled the first) and SMS is not currently available for me. Is it possible to add the SMS back to my curr...
Hello, I signed up with PM for myself and it worked fine, however, when i tried doing the same for my sister, the same message keeps popping up during the activation process:Sorry, we are unable to verify your card at this time. Please ensure your ca...
Hi,I was porting a number from freedom mobile to public mobile and everything was smooth untill the payment and auto pay didnt go through my credit card. I tried twice using the same card but it didnt go through. I tried third time using another card...
I activated my plan for 90 days for unlimited talk ( ontario) and unlimited global message for which I was charged $81+tax. The plan system activated was a 30 days plan with no talk and no message and charged $10, keeping a balance of $73 ( $71 + $2 ...
Hi, I just switched to Public Mobile a few minutes ago. I chose the following plan and had my number ported: Plan Length: 90 DaysUnlimited Talk: Canada WideUnlimited Text: GlobalData: 6GB/90 DaysAutorecurring every month. (So $135/90 days - $2/mo)...
Hi There, I was traveling out of my town (Calgary) to BC and I found my line disconnected from the network and interenet. I tried to resolve the problem while i'm traveling but I couldn't do anything as I was in the woods.I feel very frustertatedm ev...
How to check smartphone are not knock off or counterfeit, only if is the Sub phone will have provider icon on the phone.
I have an unlocked LG G5 from koodo. Using a Rogers SIM currently. Got a PM sim and activated the 4gb 40$ plan.Phone says it needs to restart for the new sim to be activated or something and then gets stuck in a loop. Displays the LG boot logo and th...
My plan renewed today and I still have no access to data. Is anyone else having the same issues?
Shazia I sent you a pm and email to fix port problem . My freedom plan expires today and I got Aissata to do port but I gave her wrong account number of freedom . Ben here . Please check your pm today as port not done
No Incoming calls PM 3 different Mods, email< facebook messenger and still no response someone please help
Bought an Acer liquid model t03 running Android 5.1 from Costco. It allows dual Sim but I've only tried putting in my Pm sim by itself in slot 1. Calls and texting work fine, but the phone won't allow data transmission. Anyone know how to fix this? T...
Hi there, I am currently on chat - r network but I would like to switch to the limited to freedom customers promotion for 4gb a month. Is this possible ? Thank you
Hi, I ported over from Freedom a few days ago. I was able to receive calls yesterday but today, I can't receive calls, but only dial out. Can anybody help? Thanks,
So the whole page does not display plan details or balance on the account page. when any button is clicked it just prompts to log in constantly. Any Mods possibly available for assistance? @Shazia_K
Hi! What should I do to make my daughter's phone plan accept her calling Ontario? She is temporarily in Quebec for 6 weeks summer job and she is not able to call me or anyone within Quebec using her phone and she is stuck. We are new clients of Publ...
I registered my Public Mobile (PM) SIM card and was able to finish and complete payment, but when I tried calling and using my phone with the PM SIM, there was no service. I didn't receive a confirmation email after payment and not sure if payment we...
Hello - First let me get my frustration out of the way and say this process of communicating with PM via messaging and email is totally nerve wrecking! I sent two direct messages on Friday to Mods with no response to date (I understand they may be ov...
Posted on Friday, no replies to that thread or replies from 2 mods that I PM'd Late SIM After 15 days I emailed PMI customer service to report the SIM never arrived. Next day it appeared. I'm unable to register the SIM on self service. June 12th...
I have been on a 6GB 90 day plan with Public Mobile since the beginning of this year. Do I get the 6GB bonus? @Shazia_K
Ever since i ported in my phone number, i cant make or receive calls. If i try to make one i hear an automated 'talk is not included in your plan' and i know for a fact it is. All incoming go straight to voicemail. I have tried power cycling, removin...
Hello Everyone, If anyone has spare SIM card, looking to get one as want to get the Freedom promotion before it expires. Please PM me. Live in Toronto area. Thanks
Hi I made a mistake on Friday. I need a refund, no data has been used. I need to change the 3Gb data plan for 90 days to a 1Gb add-on. Please adviseThank you
Hi,I just ported from Freedom to Public, but currently am unable to receive any text or calls? Furthermore, I am not seeing the bonus 6GB of data on top of the selected 6GB plan? Please advise, Thanks!
Hey guys,I'm just beginning to port from Freedom to Public, but upon selection of Plans&Addons, I am given a total of $186 instead of $120?Any help will be appreciated!
This is a simple topic that offers freedom people or anyone else wanting to profit from the promotion and their online order cannot make it on time of the deadline.If you have spare SIM cards please leave a comment with your location (city) and area ...
I just got promoted to great citizen.Assuming it's a good move. ?
@moderatorname i am on the $120 for 90 days plan but am unable to use my data. why is this the case? after roughly a week into my plan, the data went away. i was not excessively using my phone during that week and do not feel as if i went through 6g ...
The payment part not working i tried all the methods for the verifying your card issue even msg the public mobile on twitter and methods they gave me still didnt work, i still get the error msg , unable to verify your card been like this for 2 days!
Is there is any mods online please inbox me. Went to activate a new son for a new line and I set plan to be 42 and for some reason it default to 10 thabks
