cancel
Showing results for 
Search instead for 
Did you mean: 

Locked out!

Ryanryan4
Great Neighbour / Super Voisin

I was recently on a 90 day plan that was on auto renew, this last week my 90 days ended and it attempted to make the payment but failed and now I can't access my self serve account because it is locked. Please help! Urgent 

1 REPLY 1

imm1304
Retired Oracle / Oracle Retraité

Hey @Ryanryan4,

Send a private message to @CS_Agent and provide your public mobile phone number and PIN.  

 

One of the mods will help you regain access to selfserve and can also help with reactivating your service.  

Need Help? Let's chat.