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Locked out!

Ryanryan4
Great Neighbour / Super Voisin

I was recently on a 90 day plan that was on auto renew, this last week my 90 days ended and it attempted to make the payment but failed and now I can't access my self serve account because it is locked. Please help! Urgent 

1 REPLY 1

imm1304
Retired Oracle / Oracle Retraité

Hey @Ryanryan4,

Send a private message to @CS_Agent and provide your public mobile phone number and PIN.  

 

One of the mods will help you regain access to selfserve and can also help with reactivating your service.