Community

"public mobile" offering data plan for $5 .......is this a scam?

Got a call from "public mobile" offering data plan for $5 (half price).  After pressing for info she admitted she worked for "John Keels" and was based in India.   .......is this a scam? 

Anyone have Speed Test results?

I signed up for a beta invite a few months ago, and I finally got an invite this morning. I'm thinking of switching over to Public and I'm wondering if anyone can share their speedtest.net results, or general experience with their (LTE) data speeds. ...

How to call call center agent using public mobile phone.

my sim card broke and need a new one

my sim card broke and I need a new one

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LS-S2309TP-EI-AC vs LS-S2309TP-SI-AC

What's the difference between LS-S2309TP-EI-AC and LS-S2309TP-SI-AC ?Search on the internet, LS-S2309TP-SI-AC only supports simple Lay-2 access functions, while LS-S2309TP-EI-AC provides more powerful VLAN, QoS, multicast, security, authentication, a...

How to transfer to anther phone

Change of phone number.

Hi, I am living currently in Montreal and will be moving in June to Kingston, Ontario. I am on the $25 talk and text plan and want to know roughly how long it takes, using the self-serve option, to change my phone number to a Kingston one. Does it ta...

Bad service

I live in Montreal and my service is regularly spotty for extended periods of time. What can be done to resolve this?

Able to create a hotspot using my device on Public Mobile?

Am I able to create a hotspot using my device on Public Mobile?  

What do I do to make my phone text and make calls while I am in the US?

What do I do to make my phone be able to text and make calls while I am in the US?

Will I still get coverage even if I go to Toronto from Montreal for a vacation?

I'm gonna go to Toronto soon for my vacation. I was wondering if I will still be able to call and text once I'm there. I have the 25$ unlimited talk and text plan. Thank you.

My Voicemail notification doesn't go away until I restart my phone.

So anytime I open a voicemail, hear it, erase it, and exit the system, my phone still keeps the notifiaction up. The only thing that helps is when I restart it. Anyone else have this Issue? Is it just my phone? Thanks!! I have a Sony Xperia Z1 btw.

Phone system is now working as of 1 p.m.

Hello,The phone system is now working as of 1 p.m.Cheers.

This site is terrible. And to top it off 611 is not working. Their customer service has gone so f

This site is terrible.  I cannot find anything I want/need.  And to top it off the 611 is not working.  Not a happy customer.  Their customer service has gone so far down hill, that I have been thinking of changing back to my original carrier, which ...

My daughters phone was stole while she was in school. What can I do to get it back.

My daughters phone was stolen while she was in school.  It has not been paid, It was supposed to be paid on Sunday.   611 is not working, I cannot reach anyone.  What can I do.

Why will no one help

I acctavted a card online but it sed no service when I put my chip in and I just got told that the sim I did registered is not so now what I spent 40 dollars help

hi I need someone to help me activate my card and try many times but I can not

Why would public mobile give me a phone number for Koodo and then not help me get on the public mobi

Why would public mobile give me a koodo number when I wanted to be on public mobile and how to get help with that

Can not make phone calls or receive calls

Hi, I just got a new phone that uses a nano sim card, so I requested a replacement sim card. Then I used change sim card option in My Account. After that, my 4g network works, text message works, but I can not make or receive calls.  The only number ...

Voicemail

Hi There,I am a new customer with PM, and I am trying to find out the maxium amount of Voicemail Public offers. I am guilty of not clearing my messages promptly, so I need to know what is my cut off before callers hear, 'this voicemail is full there ...

hi, my plan is expired more than 03 months, how I can restore my service?

i forget my mail or i put that wrong

Help me , i want to get in my account

Can I reopen my account using the same number

My account was closed due to inactivity (was out of country) and I was wondering is it possible to reopen my account keeping same number or would I be given a different number?

Coffee Chat

Hello Community goers,   We’d really like to meet with you so we can find out how things are going so far at Public Mobile. So, if you have any feedback or ideas that will help us make your experience better, please come and meet us for a cup of deli...