Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Here's an interesting article I just found. It discusses the sorry state of the cellular industry in Canada: http://www.cbc.ca/news/business/cellphones-crtc-cheap-plans-1.3562679
Good Morning All! Unfortunately I completely forgot about my monthly plan cycle, so of course it just got suspended. Is it possible to switch to a 10 day plan temporarily just so I can re-activate my account? Just at least gives me some time to accu...
Hello everyone! Samsung is giving unlock codes for free for the S7's: Start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170Inform the rep that you would like to unlock ...
Good morning, A few weeks ago, I participated in a focus meeting with the moderators; I was asked to author a post about that process\expereince - my apologies to them for the delay, there were some issues with my community account. Having a "face-t...
I'm looking into getting an Acer liquid z530 from staples but can't find any info about if it can be used? It has 4g, the liquid z320 doesn't have 4gto though so guessing it won't work?
My # was unlisted and private with my last carrier. Can I request that it be unlisted with Public Mobile?
Not sure if this affecs Public Mobile users in Ottawa, I got this from my office cellphone: "Planned cellular outage. TELUS is planning an upgrade on their mobility network to ensure continued service quality for greater capacity and reliability. Th...
Did you hear that Bell is Buying MTS? This is seriously bad. What will happen if others started to buy out other provincial carriers in prairies or videotron? We maybe stuck with only 3 Carriers, and fees may never be put into check. I hope eventual...
11:15amI have been with PM for a few years now and I am trying to set up a new account for my wife and it's not working. After I enter the info needed to port her old number I keep getting "Sorry, we are unable to process this request. Please visit o...
hi , could you please help me get this sorted out as well ? trying to activate a sim card and i am getting the same error while mentioning my old number . you can reach me @savioceg
Got my son a PM sim, but at the age of 11, apparently he doesnt want to carry a phone around... Fair enough... Anyone know if any of these watches will work from Amazon.com, or .ca?http://www.amazon.com/gp/search/ref=sr_nr_p_36_1?rnid=386442011&keywo...
Just figured this out, so i thought i would share if you are having trouble. These are the APN settings I have seen most often for setting up data on PM: Name: Public MobileAPN: sp.mb.com Proxy: Leave blank Port: Leave blank Username: Leave blank Pas...
I have received a sim card. But when I go to activate the sim card and it is time to make payment the VISA debit card is unable to be processed. But the bank tells me there has been no attempted transactions. Now what? Judi654
I have just signed up for Public Mobile and I can say I am the happiest new customer ever.It took me literally 5 minutes to activate the SIM and transfer my phone number. The service worked right away. Now I can start saving.
I will be leaving Canada for around 3 to 4 months, and I will not be choosing any phone plans. What can I do in order to keep my phone number?
Have a Valid Sim and old phone Doogee 2014 turbo works with Sim card inserted my new phone Doogee 5X pro Sees sim & phone number in network operator sees public mobile 4G (old phone sees public mobile 3G ) When trying to register phone on the network...
I just got the following text... Public Mobile here. Visit our Community for issues with your service. If we can't solve your issue you can also contact the CCTS @ ccts-cprst.ca or 1-888-221-1687 Is there an issue with Public Mobile or was this more...
Hello, In my plan i have Unlimited international text.Why the messages don't receice outside of Canada? The note means that i pay for international but doesn't work?"Includes text and picture messaging. Premium and subscription-based messages, and me...
I just now ran into the same problem someone else did recently. Someone signed up, put my number as a referral and I get a message saying:Public Mobile here. So sorry, your Refer a Friend reward will be less on your next payment as one of your friend...
Before somebody asks me to put this in Public Lab, not too many of those ideas get either noticed or dealt with as well as they should so I'm putting it here because his can't be that hard of a thing to implement. Is it possible to enable a signature...
So I've been using PM for a while and I'm still on a monthly plan. Anyways I've decided to take the leap and upgrade to a 3 month plan as well as having Data. I'm just curious, the My Account page says that my payment due on the 22nd is $28 and when ...
Hi i was wondering I'm with tangerine, and i know a lot of users have a credit card registered to prepaid their bills. Could public mobile put themselves as a registered billing payment occurence with this credit card companies so i could recieve a l...
I was wondering if plans will be offerred that are currently lower than now with Taxes paid on the service. It seems the low tax areas like Alberta are subsidizing provinces with much higher PST or HSTs. on a $40 bill a PST of 7% adds $2.80 to the ...
@Mary_M helped me get the phone up and running yesterday, there was a technical issue with the port from telus, so it took a little longer than expected. This morning phone is up and running calling and texting. Im just having issues trying to get in...
Hello all, I am wanting to sign up for PM service... just curious though, how long does it take to port a number? Would it be a good idea to start this process at a time when I am not expecting an important call....i.e., does it take a long time? Tha...
Hi, does Public Mobile have a data usage tracking app or can someone recommend a good data usage tracking app? I am on a 90 day plan but the built in app on my phone only allows 30 day tracking. It would be nice to be able to track my data usage with...
Hi @Mary_M,I wish to clarify matters with you.I have unlimited Canada-wide calling, but I can't forward to U.S numbers. With your tool, can you forward, for example, my incoming calls to American numbers?I look forward to your reply.
Hi, I've been with PM for about 5 months now without any issues except today. I've been experiencing dropped calls all day. Some calls last 15 mins, but others are dropped after 2-3 mins. I'm in Ottawa and I've tried called different people, in O...
Hi, I just completed the activation and everything works fine exept one thing... I keep on receiving the same text message about sorry... not offering text messaging outside Canada for the moment. got 4 of these messages in the last 2 hours and I am ...
hello all, i would like to know how do we set up a voice mail? It does give me an option to record the voice mail, but i do not want a recorded voicemail. I want it to say "you have reached the voice mail number (647-999-9999)" as an example. How do...
