I was on the 12GB LTE/$120 3 month Fall 2016 promo since the inception of the plan. Without warning, on October 21, 2018 - I was automatically switched to the 4.5GB/$40 plan? I didn't even notice, since I was on AutoPay. Just today, I was surprised ...
I ported out my phone number to Koodo, but I'm still getting billed for service that I don't have?I was charged $40 and I don't even have an active line with Public Mobile anymore.I can't even login to check my account number? What is this madness?
@CS_Agent You have reached the limit for number of private messages that you can send for now. Please try again later. WTF. How am I supposed to contact a Moderator, when I can't send PMs? This is my first PM today/this month/this year. My plan is se...
Hi there, I'm located in Calgary, AB and will be heading to Empress, AB for work. Empress is right on the eastern edge of AB, will I have any issues with my province wide plan?Do I need to get any LD addons? Thanks,
Would love to have Visual Voicemail or Voicemail to Text option added in the future - that's definitely something I miss (using the archaic voicemail system is sooo slow). The cost of implementing it will likely pay for itself by making it a paid pla...
@stonechuckerYes, I've been here long enough to know that the forums are the only way to get support (hence tagging moderator team). I understand what you're saying and what others have reiterated, but if I wanted to pay $40 or less for a Canada Wid...
So I PM'd them on Monday... still no response.I guess they don't care about customers that have ported out, but are still being billed.This is one of the downfalls of message board assistance only.@CS_Agent @will13am