I was on the 12GB LTE/$120 3 month Fall 2016 promo since the inception
of the plan. Without warning, on October 21, 2018 - I was automatically
switched to the 4.5GB/$40 plan? I didn't even notice, since I was on
AutoPay. Just today, I was surprised t...
I ported out my phone number to Koodo, but I'm still getting billed for
service that I don't have?I was charged $40 and I don't even have an
active line with Public Mobile anymore.I can't even login to check my
account number? What is this madness?
@CS_Agent You have reached the limit for number of private messages that
you can send for now. Please try again later. WTF. How am I supposed to
contact a Moderator, when I can't send PMs? This is my first PM
today/this month/this year. My plan is se...
Hi there, I'm located in Calgary, AB and will be heading to Empress, AB
for work. Empress is right on the eastern edge of AB, will I have any
issues with my province wide plan?Do I need to get any LD addons?
Would love to have Visual Voicemail or Voicemail to Text option added in
the future - that's definitely something I miss (using the archaic
voicemail system is sooo slow). The cost of implementing it will likely
pay for itself by making it a paid pla...
@stonechuckerYes, I've been here long enough to know that the forums are
the only way to get support (hence tagging moderator team). I understand
what you're saying and what others have reiterated, but if I wanted to
pay $40 or less for a Canada Wide...
So I PM'd them on Monday... still no response.I guess they don't care
about customers that have ported out, but are still being billed.This is
one of the downfalls of message board assistance only.@CS_Agent