Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello everyone,I have phone from Virgin and just trying to switch to Public. I got the unlock code but i am not sure how to unlock my phone?now i already sign up with public using existing Virgin number. But now ny phone said the sim is not registere...
tried to activate sim card ,the web was dead when i review the order ,and i can not activate the sim card now. what can ido now ?\now it works . thank you guys
i have signed up for autopay, but it did not go through. It says plan is suspended. Credit card is good. What is wrong?
I am needing to print an actual bill each month as my phone is used for business purposes.I believe I read that a moderator has to approve something to receive a monthly e-mail with the bill? Unsure how to proceed to get an official bill e-mailed to ...
Can anyone pls help??? i just got a new phone and my data will not work. I can only connect on wifi
Stupid question.....I did see Mexico on some US map for roaming but I was wondering if US roaming will work in Mexico and DOMINICAN REPUBLIC?
hi,my PublicMobile phone # is xxx xxx xxxx. with $15 plan. it seems to me that the incomimg calls are included in the total of 100-minute allow.Is there something I have done incorrectly ? Please help Thanks Vicky ThaiPS: Sorry if i post this questio...
My term with fido end Dec 29...and I want to port my number over to PM just before term ends. Fido told me there's a $41.58 charge to port a number before term ends. Am I cutting things to close if I do the porting on the day of fido expiry? How l...
So, I know from researching that the custom plan system was removed and there aren't any text-only plans currently available. Does anyone know if those systems will be coming back? I was hoping to set up my old phone with a cheap-as-possible texting ...
We removed our PM SIM cards to travel, and now our data won't connect using our old cards - phone service is fine and we've lots of data "available" - just won't connect. I have done what this site suggested for "starting data on an android" but has...
My plan was for $33. I paid $15 MORE. I had data for the last two months. YESTERDAY my data was abruptly suspended, though I have paid well in excess. PLEASE RESTORE & ADVISE ME BY PHONE
Can you advise the easiest way to do this. This situation is that Phone A was signed up first to the limited $10 plan. Then a second phone B was signed up later when the $10 plan was no longer available so it had to be put on the $15 plan. Both plans...
Hi my name is April. I just got my phone back from the police station. My car was stolen in the beginning of this month and my phone was in my car. My plan just expired today and I never got to use my phone cause of the inisident that happened. I've ...
Hi.OK so I bit and opened a Public Mobile account via Walmart. I like the feel and look of the PM website. Account activation was pretty smooth - BUT - the hook was this teaser on the website - a this weekend only deal that is hard to pass up. 30 Da...
So I recently found out that Lucky Mobile has their own app for viewing their account statistics such as data and minute usage. Seeing this, I suddenly got interested in why Public doesn't have an app or if there was one in the works. I'm a novice to...
Hey, I'm wondering who here has a Samsung Galaxy Note X phone, and by "X" I mean any variant. I currently have a Galaxy Note 4 I picked up about a week ago. How about yourself?
Please note that Google could disable this at anytime. Steps I used on my Galaxy S8+:1. Join the Messages beta program https://play.google.com/apps/testing/com.google.android.apps.messaging2. Install Messageshttps://play.google.com/store/apps/details...
Hi, My loyalty rewards seem stuck at 4 $. When I try to look at my rewards part in my account, it gives me an error. Is there anybody that can verify why I am getting an error and correct it ? Thanks
I’m new to PM. My rewards are $10 referral bonus when I signed up, $2 auto pay, and $1 refer a friend but my total available credits says $12. My math says it should be $13.
My account is active but I've been receiving this message sporadically all morning. Anyone know why??
Hi, I switched my Fido prepaid service to PM in early October and my husband is considering switching his after he finished his remaining Fido vouchers. My question is: in order for me to get $1 off per month and for my husband to get his $10 credit,...
I put a sim card in my phone. When it restarts it says device locked plz enter master lock code. How can I get the code I need with out having to go to a phone store.
Hello, I pay for my father's phone bill which is over $100 a month for some reason. I am trying to remove my method of payment from his phone bill however I can't, for the LIFE of me, figure out how to do it. He has forgotten his password for his ac...
my son who is also with public mo. sent me a text message , he showed me a screenshot of it ...but the message never arrived to my samsung A8 2018 no wonder why i never received a text message from public mo ticket support.
The latest flash sale and free SIM card promotion when activating in store notes:Participating retailers include:WalmartThe Mobile ShopWOW! mobile boutiqueOther retailers?.....does this include any authorized dealer or is it limited to larger retaile...
I got halfway through setting up my account and got a browser error. I got as far as entering my SIM info and transferring my number (old provider shows its gone) but never entered payment or plan info. Now I can't login to my PM account to finish se...
hi i cant get in my acc and lost my phone today and i need to actavate a new simcard can u help plz
