Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, everyone I just ported my number to public, however i have few questions 1. I did my port through public my account self-service. and it said transfer completed and also I noticed my phone number is changed. but looks like my virgin phone stil...
Hi, I just actived new sim card hour ago and port in from othet carrier. I like to know how long will take, so my phone will work. now the old one stop to work, but publc one have not n line now. thanks.
Can anyone explain why there are chunks of data missing from my battery graph? I never restarted my phone. My phone has never crashed or given any errors. All power management app settings are disabled.
Hi, I had purchased my samsung SM -G730W8 IMEI 3577XXXXXXXXXXX on June 24th 2014 under number 647-XXX-XXXX and I will like to have it unlocked , my current number is 289-XXX-XXXX thanks
Good day, lovely members! Long time no talk, wha-? So, yesterday, I received my VERY FIRST scam call since joining PM. It's actually a call that has been plaguing most of NS for the last 4 months. Canada Revenue is supposedly calling from a number l...
I'm having a data problem with my daughter's account. Last year when we signed her up, she got a referral bonus of 1.5Gb of data. Usage showed she was using it in addition to her regular 4.5Gb/90 day plan amount. Today she used up 4.5Gb. I checked on...
Hello, I was porting over a number for my mother and she gave the wrong account number when porting over a number that was on Bell. So now she can make calls on public mobile and data works, but calls go directly to voicemail on her Bell account. Obv...
I can’t get incoming call,
Hello, My daughter's phone service was turned off today and I don't know why. I have her account set to Autopay, which I interpret to mean that her plan will automatically renew without any manual intervention required. This is the message I see when...
At the risk of sounding like a broken record, my US data roaming is not working. I have thoroughly read through all the related posts on this issue here, and tried every suggestion, but nothing has worked yet. I have an iPhone6 with the latest iOS. ...
This is a positive post about autopay. We recently had our CC comprimised and hadto have newones issued. 3 days before renewal date they arrived. I was able to remove and add the updated card and had no issues and a successful renewal. I was worr...
i made a payment but now i wanna change my plan but the site wont let me stuck on the old one an theres only 2 option top up or change at renewal date and its past since 2 days so stuck again i hate this web site soooooo much
I got my Sim cards now, but something I noticed in the email it sends that needs to be fixed: The email for shipment on the way has a link to check my order. On this page, it just constanly says:Your shipment is confirmedWe've accepted your order, an...
I never had a problem receiving texts before, now I’m missing texts often, when the phone is dead. Should the texts not be delivered when the phone comes back online?? Is there a work around?
For some reason, my data is not registering on my cell phone. I have ample data (156/1054), and no where close to my limit, but my phone will only connect to the internet when I'm on wifi.
So i just got a SIM card from wow mobile and since i am an international student i dont have my canadian credit card yet so i bought some vauchers. The first time i tried to activate my SIM card something went wrong and it didnt register my vouchers....
Hi, I had an account with two lines on it before, and I ported one line out. The other line belongs to my wife, and it is still with public mobile. I changed credit cards recently and her renewal failed. When I try to login to the account to update ...
I'm leaving the country next week and need to be able to use a non Telus card in my phone. Can I get it unlocked please?
Hi there, I have a 90 day plan with a total of 12gb of LTE throughout the 90 days and I'm fairly certain what's happened is that I've exhausted my data for the current period. My query is that I cannot seem to find when exactly I hit the 12gb? There ...
Phone got disconnected do to late payment paid bill with vouchers how can I activate phone again the money is in the account can’t access my self service account won’t recognize my email or phone number
If I'm not on auto pay and I don't top up, do I lose my phone number, or is it there till I port it out?Thanks.
J'ai acheter une carte SIM pour un cellulaire j'ai aussi acheté un forfait avec votre suposer compagnie ya absolument rien qui fonctionne.. je veut que vous arrêtiez les prélèvements automatiques qui es régler dans mon compte pi j'espère que vous ave...
Hi there, I am trying to activate a new SIM card for my grandmother, and I was able to choose a number very similar to mine. However, when I went to finalize everything, the screen was stuck on the activating sim screen. I waited probably half an hou...
Dear Koodo. Thank you for calling in the AM to wake me up with good news about switching to Koodo for $35... however at my next renewal my plan is changing over to the $30 plan, and you are unable to compete with that offer because your system is des...
Hi, so texting (out going and incoming texts) do not work, and I cannot receive calls. I signed up yesterday. I can make outgoing calls and data works. I have connected to iTunes, I have reset my whole phone, I have done everything I was told to do. ...
I need help ASAP, I am on auto pay, and have been since I started - now all of a sudden it doesn't work? The payment is in my acciunt, and I have been tryign for the ;last 20 mins to make the paymetn online as I need my phone for work. Please conta...
I tried to change for a cheaper plan using the website and searching in my account under the "Plans and option" tab whiling clicking on change the plan, i found a notice typed out basically saying their services for changing plans aren't available du...
Hi,I just signed up for a public mobile account and registered my sim card. I ported over my phone number from Fido successfully. The phone worked for 2 hours but now I am getting a message saying unregistered SIM. Can someone please help? I already ...
Hi,I joined PM yesterday, on the $10 plan and I bought the 400 minute voice add on.My number is an 819 area code (Quebec), I am currently in Ottawa (613 area code).I had 50 Limited Canada-Wide Talk minutes yesterday. Today the usage page shows I have...
My movile data stopped working. I tried to log into my account to see if maybe i was over my limit, had to do forgot password.. waited too long on the link and now it says I'm locked out... can a mod help me out
| User | Bravos Count |
|---|---|
| 381 | |
| 225 | |
| 198 | |
| 167 | |
| 141 | |
| 120 | |
| 94 | |
| 92 |
