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andmalc · 11-23-2019

A family member has been in the US for nine days. He has the US Roaming - 500 MB Data (10-day) and the US Roaming - Unlimited Talk (10-day) add ons which will expire tomorrow. This morning his data stopped working though he can still make phone cal...

andmalc · 09-03-2019

I'm assisting a friend in signing up for Public Mobile. The sign-up process timed out part way through and when I tried again I got an invalid SIM error. The SIM number is correct. I don't believe his account was created because he can't sign in a...

andmalc · 03-07-2019

Sorry if this is a brain dead question: I'm in the US with Unlimited Roaming Talk on my plan. Are there long distances charges if I call back into Canada or otherwise outside my calling area within the US ?

andmalc · 08-22-2017

Is coverage reduced when using a 3G plan?

andmalc · 01-23-2017

The new account activation page prevents using paste to insert a new password. Instead, the password must by typed in manually. This restriction prevents the use of a password manager to generate a unique and encourages the user to reuse one of th...

andmalc · 07-13-2020

A friend of mine on Koodo got her phone account hacked last week. Once they had that they reset her PayPal password and got off with $1,500. Yes, her Koodo password was basically the same as for other online logins. I understand re-using password...

andmalc · 11-23-2019

Thanks to both of you. He had 500MB which should have been plenty for checking email and light browsing which he thinks he was doing but I'll have him check his data usage in Settings.

andmalc · 09-03-2019

I started this a day ago and got the same invalid SIM error when trying again today. However, doing it in an Incognitio window worked, thanks very much.

andmalc · 03-08-2019

"calling anywhere in the country your in and calling your home country" - I'll bet that's the actual definition of what you can do. Unlimited US roaming calling couldn't mean you could go to the US and call France.

andmalc · 03-07-2019

I have the Roaming Add On: "US Roaming - Unlimited Talk (10-day)" The reason I'm asking is this could be either: 1) Unlimited local calling, e.g. if I'm in New York I can call nearby numbers but it's long distance to call Washington. or 2) No extra c...

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Roaming data stopped working

Incomplete registration

Long distance charges calling from US?

Coverage under 3G plans

Password pasting restriction on activation page

Re: Has anyone else had phone Hijacked??

Re: Roaming data stopped working

Re: Incomplete registration

Re: Long distance charges calling from US?

Re: Long distance charges calling from US?