Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
It's been 8 hours ,I still have both networks active.I feel like I will be charged for both.i don't understand how same number is working for both networks.usually how long does it take to completely port.i have Virgin and pm both on same number , sh...
A potential way for community members to support each other financially... Hi all, I'm informing everyone that in the last month my cost was $0 for the billing period.Why? Because many of you were gracious enough to provide my posts with rewards e.g...
Hello friends It appears that is is not that uncommon that something similar to this happens but a friend of mine was trying to buy a SIM card to set up a new line but whoever was at the boutique refused to sell him a SIM card without a plan. My fri...
Currently using the $10 month plan using my new samsung phone, and just noticed every 1 text i send it shows double the usage online in the Amount Used on the self-serve. Any clue why this is happening? I disabled permissions for sms on the phone app...
I bought $30 per month plan but the sim card is not activated yet. What to do for sim card activated?
My earlier plan was unlimited province-wide talk, unlimited international text and 1.5GB data for 90 days payment cycle, it worked well. roughly 2 months ago, I found the unlimited Canada-wide talk is same priced, so I switched my plan’s talk to unli...
need sim referral where buy
how do i get free plan
Unable to process this transaction.Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged. Same card, works one month, then not the other Forced to use recharge.c...
i have payed for a plan and i have my sim card but it says my network is locked, my phone has always been unlocked im not sure what to do
Hi all- I just signed up with PM a couple weeks ago for 1GB of data a month but I noticed self serve is reporting I've used 667MB while my iPhone's cellular data report is only at 101MB. FWIW I reset my iphone data statistics the day I switched over ...
Hello My friend is signing up today as a new customer to Public Mobile he is going to refer me.He asked me just now how to refer me I advised you need to refer me online.He asked do i just give your phone number or can I sign up at Wal Mart and still...
We're trying to call our son in Norman Wells, NWT. We have the Unlimited talk to Canada & the US, but when we try to call him it tells us we don't have a funds in our long distance plan! His phone number starts with 867. Why can't we call him on o...
Is it possible to add another line to my account on the exact same plan? Just need an extra number with hopefully the same plan. I got it on promotion with the 120/90 days with 12 GB data/90 days
Hi all, I am just wondering (for reimbursement purposes) if there is any way to see what the cost breakdown of my 90-day cycle bill is. I pay $120 every 90 days. I need to know specifically how much my data costs. Any help would be much appreciated! ...
I'm reading about some issues with purchasing multiple plans for US roaming. I'm going to be in the US for a week, and know 250M data won't be enough (need talk/text though). If I simply purchase a talks+text+250M data AND a 1Gig data before I leave ...
Thank You for the support and positive suggestions. I am thinking of switching from Freedom to Public since my contact ended in Feb. Just hope I dont have buyers remorse. Is it difficult to swich I imagine just a call to Freedom to l
Now I'm screwed. I dont have money to replace and I need my phone to be able to work. I have all the info to prove I didnt recieve it... what can I do?
Hi I was talking with a friend who has the same plan as me at Freedom 45 a mth for can/us with 8gb. Public has the dame for 5 dollars more. But he advised Even though Public uses the Telus network the plan is using old technology on a very slow 3 G n...
Ive been comparing plans was thinking of going to Public Mobile it seems othes have the same as the 50.00 mth plan for US and Canada calling with 8 GB or data. So what is the advantage of Public Mobile since no call centre etc if other carriers offer...
Hi My friend contacted me about him and me switching to Public Mobile by the Promo Deadline of March 3rd.He said he bought a Sim card can I still.switch ny March 3 to get the promo and buy the sim card after March 3rd or do you need the sim card to s...
I have been trying to create an account to create auto pay i am not able to do so. I need help please and thanks
I know not many people will post positive reviews. I want to say this year marks 5 years as a customer. I never once had a major issue. In November I switched to a better plan. Started out at $50 for unlimited Canada wide calling and calling to US f...
I was on the MobileSyrup rate plan comparison tool and saw a 5GB rate plan for $35, clicked on the link, and then the same plan was $40. What gives?
After signing up for a plan with the 10$ monthly credit for six months, if you were to switch plans mid cycle ( still above the 30$ requirement) would the credits start to take effect at the end of the new plan?
What happen? Hi, tried to transfer to public mobile from Koodo Mobile on Thursday 28th/February. I could see "something went wrong" when the processing had finished and I got nothing but 39.2$ automatically paid from my credit card. Now I finally tr...
Hi I'm new herejust went through the hoops to put everything in my account and now I need a network unlock pin. Who do I pm to get this pin? Where do I find moderators? Thanks
Somehow I programmed my phone to call voicemail but didn't include the #1 first.. Now I can't change it. Can someone tell me how to change this number?
Good evening,I'm in the midst of helping my wife activate her new service with PM but saw that I need to request assistance to transfer her old number from Koodo. What is the process surrounding this? Thanks very much
