11-20-2019 08:30 PM - edited 01-05-2022 08:03 AM
It's been 5 days since I activated the SIM card with a 40 $ plán and I still can not receive calls from the others. I restart the phone, went to London Drugs to get some help but no one could help mé. What's going on??
11-20-2019 09:57 PM
@Martin90 best to submit s ticket to Public and ask them to investigate. It's possible that there is a problem with your number port. Do the following ASAP.
11-20-2019 09:00 PM
@Martin90 wrote:It's been 5 days since I activated the SIM card with a 40 $ plán and I still can not receive calls from the others. I restart the phone, went to London Drugs to get some help but no one could help mé. What's going on??
Did you ask Public Mobile to port a number in?
11-20-2019 08:33 PM - edited 11-20-2019 08:35 PM
@Martin90 wrote:It's been 5 days since I activated the SIM card with a 40 $ plán and I still can not receive calls from the others. I restart the phone, went to London Drugs to get some help but no one could help mé. What's going on??
You should contact moderators via SIMon here: https://publicmobile.ca.ada.support/chat/
type 'rep'
select 'contact us'
select 'submit ticket' and follow the rest of the prompts to submit your ticket.