Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
does anyone know if there is an add on plan that will work in Dominican Republic?
After spending far too much time trying to figure out how to just post a question asking for help, here I am. I hope the admins will consider adding a Post button the main Community landing page to make that easier, but I digress. My public mobile ac...
i recieved a message of successfull completion on my phone after porting my number. However, i cannot make any calls neither can i recieve it even the helpline doesnot work. data is active please help my old sim does not work and i am cluelessto what...
How do I remove this tag ? It's not my post but its my tag. https://productioncommunity.publicmobile.ca/t5/tag/hh/tg-p/board-id/Rewards which is from here https://productioncommunity.publicmobile.ca/t5/Rewards/why-i-can-not-get-the-friend-reward/m-p/...
I was setting up my daughter's new account the other night, but as the activation was processing, the website went into maintenance mode. It appears that the phone number has been transferred from Telus, but she gets no service with the new PM SIM i...
all my referals are current and good ive contacted all 4
I’ve spent 2 days trying to get a solution to my problem.
Hi, I am with Public Mobile since a while now. My plan is the $30 30-days. Today I read that the same plan offers + 500 MB with AutoPay. Since I did not have this bonus (+500 MB) because I activated this plan befor this offer (3-4 months ago), I woul...
Ne trouve plus mon compte pour payer mon forfait
Hi there, It seems that I cannot recall my password, and am now locked out of my account. When I answer the security question to retrieve the password via email, I get an error message. Is there any way for me to access my account? Thanks for your he...
Hi ther, my friend is going through an extremely difficult time at the moment and is almost homeless. His credit is bad and he has a maxed out credit card. Is he register a SIM card for his phone and add funds to the card monthly to keep it going? th...
so I have a $10 plan, 50 talk/50 text. Used 1 minute of the talk plan, purchased a 200 minute add on but my account only says 200 minutes. Did I lose the 50 minutes from the original plan? And next month when my plan renews if I still have 100 min...
Have no data , I am on auto pay for 1st of month , public mobile messages me , my billing date is 15 th of the month , I go on my phone and my billing date is the 4th , solution ???????
Hi guys, Very confused about this process. I've been using autopay for years and it never bothered me as it worked just fine. However as I am running out of data, I only have 30mb to use today (today is also my last day before my plan renews), I woul...
I am new to PM. I am located in Toronto. I am using the $30 plan with canada wide calling.When I call a 437 number, which is local, they have a message saying that I may be charged for long distance.Why is that? What can i do to fix this?
Hello!I am trying to not incurr charges and don't quite understand whether I will be charged with 1-8XX numbers especially when I have to call the Canadian government. What I tried to do was find the origin and I do find some of these numbers are bas...
Just topped up my accont for my plan today, $43.00 was suppose to come off my CC but instead $48.59 was taken out, my sister had the same problem last month they took almost double out of her CC.
Good morning PM, I was told that if i have a 3gplan it wouls be a litle faster if i disable LTE on my phone, anyone know how i can do that, my phone is a Moto G3
I’ve ordered a SIM card more than a month ago, and it never arrives. What should I do?
I was on autopay but payment didn't go through this month for some reason, now I am locked out of my accound as I forgot my password.
Could you please setup my monthly due day today. I run out my text.
Hi. I bought a payment voucher and it has been rejected by the system with the message, "Unfortunately, Voucher could not be added. Please verify the Voucher and try again." I tried to enter the voucher through calling public mobile with the same re...
Can someone please tell me how to reply to people's statements or questions on here? lol, Every time I notice someone else replying it contains the person's user name and the original message being replied to but no matter how I try it just doesn't h...
So I am looking to sign up with Public Mobile. Just wondering how you find the reception and the service with Public Mobile. I understand it is all online but how does that work and what are the big drawbacks. Also, how do the referrals work?
Hello, I recently signed up for public mobile taking advantage of the free SIM deal on Feb. 2nd instore at London drugs. Went through the full process setting up the account and autopay for a SIM card, but received a generic error after the last step...
I should get 10 for refferal rigjt?
What carrier do you switch to while in the US, and can you bundle the $20 talk, text and data plan with the 1GB data plan?
title how long until my service gets put back on, if ever?
I signed up for auto pay soon as I did my account now my number is cut off I tried to manually pay on your website and it gives me an error message phone number 506-xxx-xxxx EDIT: number edited by NDesai
Using 'RSS to e-mail' services instead. Here's how:find an RSS to e-mail service (click this Google search). I chosehttps://blogtrottr.com as it was the first one to come up, has good reviews, and it was super simple to set up with 2 available option...
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