06-05-2018 07:57 PM - edited 01-04-2022 06:07 PM
The email link to change my password is not working. It says it's expired even though I opened the link within 10 minutes. I forgot my password and need to change it. How ??
06-05-2018 08:27 PM
@Srobert You can Send a private message to the moderator team and ask them to fix that for you. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?
06-05-2018 07:58 PM - edited 06-05-2018 08:06 PM
The automated service doesn't work. You would need to contact a moderator here to get it changed. PM them with all of your particulars and apparently they'll fix it up for you.