Get Support

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Intro to myself

Hi Everyone! I thought i would take a moment and just say hi and introduce myself. My real name is Melissa and I am a bored stay at home mom of 6. (3 in school and 3 not yet lol). I came across pm just by luck, i think when i was searching for cell p...

Give me a new account or I will sue telus.....class action

Resolved! How to block my number from being displayed temporarily for a specific call?

How to block my number from being displayed temporarily for a specific call? Does *67<PM#> work?

I am new to PM. I activated my sim, I could not make any calls.

Resolved! 18554782542- Public mobile ?

Is this a PM phone number of just a scam ? I google it and people say its just a scam pretending to be Public mobile.http://www.unknownphone.com/search.php?num=18554782542

Resolved! Rewards

I have been a continued paying customer since before your rewards started and still after, but yet I have received no reward points in my history. How come? Thanks

My phone goes directly to disconnected after I dial a number. This has happened twice now !

Resolved! Survey

I think the Survey is to long. What do other people think? The survey you get After PM people help you. It's scarry.lol

I lost my phone

Resolved! in middle of call, dropped call now says Unregistered sim

I was in the middle of a call and then dropped call happened, then phone said 'no network available', then 'telus', then now 'unregistered sim'!Wtf is going on?!

is the internet with public mobile out of order

is thre an internet problem with public mobile

how do i change my display name?

i need to know how do i change display name?

Resolved! I will be travelling U.S.A. shortly for a few days and how can I buy Roaming Facility for this few

I will be travelling U.S.A. shortly for a few days and how can I buy a Roaming Facility add on for this few days ? Any suggestion? Thanks in advance.

Is Public Mobile following the path of Solo Mobile?

A few years ago, Solo Mobile, a sub brand of Bell, kept their present clients and stopped taking new ones. PM has announced the so called beta period almost for four months without any clarity to public.PM offers talks+text+1G data for $50, while Koo...

Lost phone

Hi everyone, I lost my phone this morning. I've already temporarely suspended the service, but how can I verify the latest activities? Is there a place where I can go buy a new PM compatible Phone? Thanks!

I need help to change my plan from text to unlimited talk. my number is 4389385232 please help

hii need help to change my plan and activate my sim card

what phone do you recommend

So I lost My Phone in April. And I am using this as an opportunity to get a new phone .Ilost the Samsung Galaxy 111gs I think the last one they sold at the PM stores for 80 bucks or so. Its worthless now 20$ maybe. So what phone new or used for 150 a...

How I can restaurate my account?

How I can restaurate my Public Mobil account if I forgot my password and security question?

GLITCH

To PM Team Members:My next plan payment date is May 3; however, the service status in my online account says expired. Though it says expired, I am able to use my phone to call *611 and a long-distance number. *611 does not state that my service has e...

would a Yezz Billy 4.7 work on public mobile I don't have the IMEI

would a Yezz Billy 4.7 work on public mobile I don't have the IMEIplease a yes or no

Resolved! Wifi at Tim Hortons

I amy trying to use WIFI and it asks for my password,which one do i need,the password i use with phone account or my email account,cant seem to login

Hello there,my account is locked and i get a message saying "please contact Public for Help"..

Hello there,my account is locked and i get a message saying "please contact Public for Help"..what is the number I can call?

telephone number for Public Mobile?

What is the telephone number for Public Mobile.

unlockin public phone

I have a moto g how can I unlock it

Resolved! is anyone there? my cell says emergency calls only. how do i undo this?

my screen says emergency calls only. i can't call out. how do i undo this?

why won't the system accept visa debit?

TRYING TO MAKE A PAYMENT USING VISA DEBIT. KEEPS SAYING WE ARE UNABLE TO VARIFYYOUR CARD AT THIS TIME. CALLED THE BANK AND NOTHING IS WRONG WITH MY ACCOUNT.

MY MINI-GUIDES for NEW-COMERS & RETURNEES TO Public Mobile

I have compiled a list of Things-to-do for ppl who are joining Public Mobile for the First Time, or Returnees who may have forgotten the ropes of things. When First Creating an ACCOUNT, Tippers BEFORE YOU PURCHASE HANDSET, READ THIS HANDSET WARRANTY ...

Why the account history is mess

I have not bought data service and I just try to buy a data add-ons, but I　found data usage in my account history, why? everyday I use wifi, so wifi data is recorded as data service? if I buy 200M plan, how does it caculate the data? including my wi...

Want to register for autopay

I want to register for autopay but I also want to make use of the existing balance in my account completely before I register for auto pay. Can someone tell me how to use the existing amount for the next payment along with the auto pay. My current b...

I have had no service for 4-5 days. My number is 6*********. My account isn't due until May 12.

"mobile network not available" is the only message I get. Are you suggesting I get a new phone company?

Community

Forum Posts