01-09-2018 06:04 PM - edited 01-04-2022 03:17 PM
01-09-2018 06:16 PM
I think you can send the moderator team a private message as indicated by @NDesai above. They will change the plan for you since you just renewed it. I believe you will probably need to pay the difference to upgrade to the new plan if it costs more than your current one.
01-09-2018 06:11 PM - edited 01-09-2018 06:12 PM
@jessecriss PM is a pre-paid service and that mean you pay upfront. Since its only been a day, they might be able to switch you to new plan without paying the total amount. Send a private message to the Moderator_Team with your account info and an explanation. Hopefully they can switch you to the new plan.
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.