01-10-2018 06:28 PM - edited 01-04-2022 03:17 PM
I have ordered a phone to start my public mobile account, the phone is “unlocked” until a SIM card is installed. The phone then locks to the SIM card carrier. How do I then unlock the phone if it locks to public mobile?
01-10-2018 06:55 PM - edited 01-10-2018 06:56 PM
Agree with @ShawnC13,
The mods assist with the unlocking of Telus/Koodo locked phones.
PM doesn't lock any phones.
The phones that lock to first sim inserted are typically old stock from Samsung.
Those phones usually come with a sticker or a note in or on the box with the unlock code printed.
Samsung online customer service via live chat also provides the unlock code for free.
01-10-2018 06:45 PM
@Rafmat, I think you would then have to contact the Moderators here and ask for an unlock code. Or if that doesn't work one from the manufacturer maybe?
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