Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
trying to activate a SIM card, but can't get through "Alternate Phone Number Regex Help",whatever 10 digets number put in is not working. Please help!
I switched over to public mobile and was suppose to get a free month. Why did I not get it? Payment supposed to come out Feb and not jan, 2020....
i wanna know expiring period for offer of $10off on $35 plan
It said when i signed up that i would recieve $5 off for 8 months, but nothing has come out of my account for that yet? And my plan is eligible so it should work... Whats wrong with this?
i recently switched over to public, and added money onto the account though a store, and the store nor myself can find the account or are we able to sign into the account to switch or top up
I have currently bought a sim and I am waiting for it to arrive to start my account however I bought it because of the lunar deal where one can have $10 off for 8 months. If my sim card does not come before Jan 31(the end date of this deal) I will no...
I cant get into my account , i tried to click on forgot password and typed my email in and it said my account was locked and i had to get help , can someone please help me
hi my sim card is lock can unlock it for me
I know that Public doesn't currently offer wifi calling, but trying to understand why? In previous posts, some say because this is isn't top tier provider. Trying to understand why that matters? Wouldn't it be beneficial to unload some of congesti...
Every month I receive 3 text messages, usually at 3 different times and from 2 different numbers. A payment reminder that tells me I can ignore the message with Autopay. Then a message that I got the Autopay reward. And finally that Autopay has paid ...
Hi, I am using the $40 plan, and I have $3 friend referrals, $2 AutoPay, $2 Loyalty, so I usually pay $37.29 after-tax, but I don't know why they charge me $39.55 at the lastest payment. Is there anything wrong with my rewards? Thank you Sandy
Is there anything we can do in these situations other than just report the person? (I reported them)
No service after being a customer for a while. Can't log into my account.
I'm presently on the 9th day of my USA talk/text/data add on. I've added $20 funds to my account and was wondering if a moderator can step in and continue my service tomorrow so that I don't have to wait the 24 hrs?
Hey guys, i activated my SIM lastnight and picked a phone number, I can make calls from my number and everything is fine (sorta). when i call my phone number, someone else answers, and she tells me she has had the number for years. my girlfriend trie...
i placed order for a new SIM card July last year, but never received it, i have to buy one from 3rd lab store, how can I get refund for that online order? ORDER 172917
Hello, Me and my son's payment is due yesterday (Jan 23, 2020) but autopay did not work. My credit card did not get charged for the service but I did successfully set up autopay for us.Me and my son's line got cut yesterday.What should I do at this p...
Data is working fine. Hotspot is not working at all. Did for tiny amount of time this morning and then died. Checked apn. There are two available. sp.mb.comIsp.mb.com It is set to sp.mb.com and when I try to switch it over to the isp mb.com it just ...
Hello all. I have been paying $22.60/month for quite a few months now. My payment came out yesterday for $23.73. I know this isn't much of a difference, but I can't seem to figure out why. I am on a $25 per 30 day plan. I have had $5 for loyalty rewa...
Yesterday I tried to activate my sim card. I went through the whole process and at the end it said "something went wrong" So I tried again and it kept saying invalid sim. The sim card would not work even with trouble shooting. Within that time my cre...
How can I correct this error? How can I contact the provider?
I am a new user attempting to set up a self serve account. When I enter my email address I get an alert saying my email is invalid.
Currently on a grandfathered plan....3 months for 90.00...1gb and provide wide calling. The 25.00 dollar plan seems to be a better deal..basically getting more data 2gigs and canadawide calling.My phone displays 4g when using data on this plan.
I paid for an add on and it showing active but is not available for ise. Whenever i try to use it, it says u dont have whereas in add ons it shows active. Very frustrating. What to do?
am I able to get a phone number with this network?
I have charges from public mobile on my credit card that are not reflected at the transaction history. I want to understand why.
Could anyone explain to me the steps of porting a number from Bell as I just got my publicmobile sim card in the mail. Thanks in advance.
I am having difficulty with texting while not connected to wifi or data. Is it my Iphone Se that is not compatible?
My daughter bought a payment voucher. It does not work. She tried 611 and the voucher number still does not work. Please help.
