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On Nov. 8th, I paid for an add-on; 200MB of data. (on the same day, I also made a separate automatic payment for a 30-day talk-and-text plan). Both payments are recorded on my credit card statement, but the data is not working on my phone. When I'm a...

I selected a 30-day talk and text plan, with an add-on of 200mb of data. I was billed for both the first time around (August), but after that, only for the plan itself. My Transaction History shows those charges, but one line reads "Do_Not_Use_200MB ...

I received a notice on 20 Oct. that I'd used 95% of my 200 MB data. This has to be a mistake. Since my autopay date (9 Oct), I had turned cellular off most of the time until the 20th, and my data report shows that I'd used only 33MB of data up to and...