Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
First of all, welcome! I was with Wind for a number of years prior to making the switch to PM. I am attracted to PM's low prices and rewards for the type of plan I'm looking for. It's been 2 weeks since joining PM and I've had my share of problems f...
I went back to my country for 4 months and forgot to cancel the payment for my phone, and now when I came back my phone turned into no service. I've heard about account canceled after you missed the payment for 3 months. So what can I do to reactivat...
As the title says, I can't believe that I gave up my Fall Promo 2016 plan. I switched to $50 autopay promo 8.5GB. At home, I did some tests on the 3g network, and I was getting between 15 to 20Mbps for downloads and about about 2Mbps for uploads. I...
Why can I not send or receive photos in text
I have a $10 plan, but cannot seem to get SMS to send. Receiving SMS works just fine. Have tried on two phones but no luck whatsoever even with the APN and SMSC set accordingly. Trying with a Samsung Galaxy Nexus, and Blackberry Bold 9900 (yeap). I s...
I ordered a SIM card for my father a while ago and I still haven't received it. 15xxxxx was the order number.
What the title says. Just noticed my referral bonuses were gone and couldn't figure out why.
Just joined Public all is cool but cannot send or recieve texts from my Bell peeps. Please advise we came from Virgin and it worked there can call them but no texts hopefully just a setting can be adjusted i have Samsung neo5 and my wife has sam...
Yesterday I paid for $40 for a payment voucher and then changed my plan right away after applying my voucher, and it went back to my original $2 balance. So I lost $40...
Does Public Mobile not show taxes in their payment history or did I get overcharged? My Province (NL) has 15% taxes so $35 + taxes would be $40.25 but thats not reported in my payment history. My January bill was free due to rewards. Wondering if my ...
does shoppers drug mart selling "public mobile vocher"
Why is my phone not working at all after changing my plan I can't call or recieve calls and I can't send texts
I am traveling for a couple of weeks to Africa. I would like to have my calls go to voice mail and then that they be sent to me as emails. I would like to have my text messages sent to email as well. Is it possible to set that up in Public Mobile? I ...
I seen alot of people saying there phone stops working b/c there credit card had a problem with the auto renew. When i signed up my first card (a registed relaodable prepaid card) was rejected, Then i put it on regular card that worked. Not sure if i...
HelloThis is my first time paying online as the first month was done in store, so please bare with me. My account says that I have $40 in available funds to use. My account is due to be renewed on the 16th and the plan will cost $35. Will I need to...
We signed up yesterday and my husbands SIM card says invalid. We tried mine in his phone and it works. Not sure what to do
i put my sim card in my new phone all working good but data is not working it reads the sim card as telus but the net work is on public mobile 3g and i can not change the apn. i have tried all the troubleshooting. i have read ..
Hello.My son lost his Iphone6. I have an old Iphone 5s which I can give him. Since he will need a new SIM card I am wondering if I can use a SIM card from another company or if I absolutely need a Public Mobile SIM card? Also, once we get the new SIM...
Hello, Does the $10 basic plan include call forwarding? And if so, if I forward the calls from that phone to a landline, are the public mobile plan’s minutes used or the landline’s minutes?
My phone and my sons phone not working at all and have plans on them not close to expiration or anything
When signing up for PM at London Drugs I was asked to choose a four digit PIN. Soon after I got a text from PM giving me another PIN. What are these PINs for? They didn't work when I set up my online account the next day.
Hello Eveyone, I have a question regarding the promotion in December last year that when you referred a friend and both get $25 of credit. I switched to Public Mobile on Dec 11th 2018 when my friend refered me and one week later I referred another fr...
my daughter signed up at Wal-Mart and was suppose to her service free 30 days. I had to pay for the first month. please help.
I never seen a place to test my current number before ordering the sim card and paying my $10 now it tells me "We were unable to transfer the phone number you entered" I cannot change my number so does this mean Public mobile is not for me?
phone says no service yet logging into the account says that there is an active plan with call, text and data. Tried resetting phone and testing settings. still doesnt work. phone number matches and name and address matches
I tried to transfer my old number from kodoo, but when I typed the number to see its eligibility public mobile said its not eligible. Any thoughts of what to do next? Thank you!
Can you get planhave money on it 778xxxxx Jaysonbuysse my name want free calling free texting month and some data thank you need module person don’t no what I’m dojng
I planned to cancel my account and stopped the auto payment for my plan about a week ago but I changed my mind and decided to keep it in the last day of payment due date which is today. So I enabled the auto payment again today but in the Overview p...
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