Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I currently have an issue where my phone can make calls, send texts, but cannot recieve calls. I have also already recieved a text on my phone that says that my phone has been ported but still my phone still cannot recieve calls. Phone is a Samsung G...
if using auto pay I understand you get 250 mb included,do you need data on to use the texting with picture messaging if so does it use any of the 250 mb?
I just signed up yesterday and everything is working great!When I signed up I tried to transfer my existing Bell number and it wouldn't transfer.This is an active pay as you go account number.I have since logged into my account and tried again to tra...
Bought 2 sim chips from WOW 1 activated fine, the 2nd one says invalid sim when i try to activate on the website
Hi Community, So... I've used up my data..... I'm looking for options. If I add a data increment, does it get autobilled in the next billing cycle? Any recommendations on the best data plan to get? Seeing that I used up 1 Gig in about 2/3 of my billi...
Hello,I registered my SIM and plan on April 4th, after verifiying my phone would work (CAT S40) on Public Mobile. I am still waiting to be able to use it.. I have even tried the SIM in another phone just to make certain. Phone still shows no service,...
Hello, I had public mobile service until january and it got suspended. I was travelling and did'nt get any messages until I landed back. I got a message in march from public mobile to switch to koodo as offers, which is expired too. I would like to r...
I need help to get my PUK code my SIM is locked by accident but can I get the PUK code please
I recently joined Public Mobile with the $25 promotion plan on my Iphone SE. However, I cannot get my data to work. I tried searching for answers online, most solution points towards manually inputting APN in to the phone with MMSC info. I do not see...
So 3 accounts that I reffered unfortunatly had a billing error happen to them, all in the same few days, and I was left without rewards for those accounts i reffered.Their accounts are still active, after their billing error was straightened out thro...
It shows I paid for service on autopay a week ago when I signed up. But all it shows is that I have $2 in my account.
I bought a new sim card for my phone, and selected change sim card. I submitted the number from the new card, but now my phone says enter PIN to unlock sim. Where do I find the PIN?
I have a LG K9 phone. For the love of God someone please tell me how to shut off the thing from constantly texting to 7723. I tried looking through the mountain of posts that are about this, but can't make heads or tails out of what I should do.
I tried to reactivate phone before 90-day suspension period expired ... loaded funds into account and the phone still does not work. What am I doing wrong?
how do i get my new iphone 7 to work with my current sim
Purchase talk and txt with 1 G of data but nothing working
I can not connect to data. I have data turned on. I have turned data off and on restarted the phone. I have a plan with data and still have over a gb left. It worked earler this week. How can I get my data back?
Hello,I refer friends but did not get rewards. How can I get this? Thanks
after finally getting my phone problems fixed, I found that I canphone and recieve calls, recieve texts but cant send texts. I have set up access point names as required and have referred to the community comments regarding my problem. The suggestion...
I want to talk to **bleep**ing LIVE PERSON!!! online services sucks and pissing me off!!! Call me now xxxxxxxxxxx. Or imI **bleep**ing leaving as a customer!! Again.. I want a **bleep**ing LIVE PERSON!!! Edid by mimmo removed personal info
I have the basic $10.00 plan. I will be travelling to Europe soon and would like to know if I install a European SIM card in my phone, will the current one expire while I'm gone?
I have been using autopay for several months now, and I haven't had the discount applied to my account. I do have two referals that are being applied, but not autopay.
I have paid for the US roaming bundle. Shows I've paid twice. Wanted only one bundle. Nothing works. This has happened to me once before. Tried dialing *611 and getting "experiencing technical difficulties. What now PM?
I tried taking $20 from my VISA card and adding it to Available Funds. It worked but when I checked my VISA account, I was charged $22.60. I was not told of any fees. What is that about and how to I avoid it?
Installed Sim card yesterday..Cannot receive in calls, but can place outcalls.Iphone 5.. Anybody help? some of the forums are talking about a porting issue? Thanks
Hi everyone,Is there a list anywhere of Manitoba numbers that can be used by public-mobile? Are there numbers available besides Winnipeg numbers for Manitoba? Thanks!!
Is any 5G service coming with Public Mobile network in near future?
My plan ran out yesterday so I added a voucher this morning and added the new $25 plan. For some reason it’s telling me I have no long distance plan even when I call local numbers. When I’m texting it’s coming up my email. I don’t understand what’s g...
Hello supportI have transfered my phone number to Public Mobile one week ago , now it is woking well. anyone can confirm the transfer is finished or not ? yes finished, I can cancel the old phone service . Thanks
My Number Transfer was rejected and 2 of the suggested errors were incorrect Account number and/or PIN, but I was never given the option to enter either of these things. What am I missing here? Where do these get submitted?
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