04-28-2019 12:31 PM - edited 01-05-2022 04:38 AM
Hi
I am a new user and signed up April 5, 2019
I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill
I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.
I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?
Thank you
delichef
Solved! Go to Solution.
04-28-2019 02:10 PM
@delichef wrote:Hello:
Thanks you for your responses. Seems I missed the boat for my wife 😞
As @GR and @geopublic have noted the plan is still available if you go into build your plan and opt for 500 + 500 mb autopay. You can future date it too.
04-28-2019 01:18 PM - edited 04-28-2019 01:44 PM
The plan is still there, I just tried it on my account! You have to go in make your own plan
04-28-2019 01:14 PM
04-28-2019 01:06 PM
@ShawnC13 wrote:
@geopublic wrote:
@delichef wrote:Hi
I am a new user and signed up April 5, 2019
I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill
I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.
I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?
Thank you
delichef
@delichefApparently it's still available. Click here for more info on how to still get it.
@geopublic, have you checked that today? There was maintenance last night and now I don't see that plan build coming to that price
No, I did not.
04-28-2019 12:43 PM
@geopublic wrote:
@delichef wrote:Hi
I am a new user and signed up April 5, 2019
I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill
I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.
I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?
Thank you
delichef
@delichefApparently it's still available. Click here for more info on how to still get it.
@geopublic, have you checked that today? There was maintenance last night and now I don't see that plan build coming to that price
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-28-2019 12:37 PM
@delichef wrote:Hi
I am a new user and signed up April 5, 2019
I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill
I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.
I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?
Thank you
delichef
@delichefApparently it's still available. Click here for more info on how to still get it.
04-28-2019 12:34 PM - edited 04-28-2019 12:35 PM
@delichef wrote:Hi
I am a new user and signed up April 5, 2019
I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill
I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.
I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?
Thank you
delichef
No, it isn't the same price anymore. You will keep the same price but it went up on April 23.
ETA: Here is a link to the announcement https://productioncommunity.publicmobile.ca/t5/Announcements/New-plans-launching-on-April-23rd/m-p/3...
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *