Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey, The past few days I have been getting spam called like crazy and it's really getting on my nerves. I'm paying for a service and to me that means that I should not have to deal with this. I'd rather use a service like Fongo or just a free one in ...
I understand I can suspend service up to 90 days by canceling autopay. But what happens if I have a cash balance from a referal on my account? I'm assuming with autopay off, it'd just take the monthly due from the balance. Also will my $1 referal ...
Hi PM Members, Has anyone seen the recenlty Freedom Mobile Prepaid plan for $19 for unlimited talk, text, and 1.5BG data on full LTE speed. It's also mention a $5 digital discount, which I am not sure about. So it $19 or $14? Eitherway, this sounds ...
How do I change or add APN settings to my Umidigi X phone? It is Android 9.0. The APN settings are greyed out and there is no "+" sign. I'm unable to send or receive MMS messages or use my data. Can send regular texts and access internet using WiFi, ...
Hi, I had recharged my account with 40$ plan on Nov 19th and I was supposed to get 10$ bonus for 6 months inclusive of the month I recharged. However, I got my next recharge auto-debited but I did not get the bonus as well as Auto-pay rewards. Kindly...
I accidentally added $25 to Account#: xxxxxxxxxxxx, which is the account of a friend that had no credit card. I don't think she is even in the country anymore. I meant to add it to my Account#: xxxxxxxxxxxxxxxxxxx Is it possible to reverse the charge...
Hi... I bought the US Roaming add on, and it did not work....I was not able to access my 1gb of data.... the 10 days has already passed. I was in Florida last week, and it did not allow me to access.... the 1gb... I attempted multiple times but no ac...
I have autopay plan with unlimited long distance and text...the plan was renewed yesterday and now I can't make any calls
My dad's phone is on the $10 plan with $5-500 mins add on. He is going out of the country for 4-5 months.1. What will happen to $5 - 500 mins add on ( about 350 mins leftover) if I suspend his line for 90 days (really 88 days) to keep the number. Doe...
CBC article (https://www.cbc.ca/news/technology/crtc-call-blocking-1.5401057) "As an alternative, they can offer subscribers "filtering services" that provide more advanced call-management features, which is what Telus is doing for its wireless custo...
Hi there, My renewal date is today and my credit card was just charged 118.65 for the three months renewal. My data appears to be working, however I can't make calls out. I get a recording about long distance addon for local calls. I've tried multipl...
I want to port my number over. But when I set up activation I put in the wrong pin by mistake. How do I fix this?
hey how do I get this deal?
I'm planning on purchasing the US talk/text/data add-on. It tells me to add funds first and then select the add-on.If I am on auto-pay, do I still have to add funds first?And also regarding the unlimited calling and texting, does this include calls/t...
My husband is considering leaving his current pay and talk plan for the $15.00 Public Mobile plan. I have a few questions....1) does the referral code work with a spouse to spouse referral? He is completely new to Public.2) the 100 minutes are mont...
I have enough available funds in my account but the payment didn't go through. It says that I owe $0 but account is working. Is there a way to fix this?
I'm using public mobile for a couple of days. When I want to enter my number in my google account the phone number not recognized and it said "please insert a valid number".I also have problems with my paypal account. The couldn't receive confirmatio...
I am have an issue getting the system to accept my master card for atuo payment. I have cleared my browser history, cookies ect.I have also left the appartment number blank and have not used any special charcters in the address and used all caps in t...
So I transfer my existing phone no to public which was not active.. my phone got transferred to public . When I make a call from public mobile it says my existing no on other one. When I dial that number from other phone it doesn't work .neither orig...
Where is a number where I can talk to a real person and my debit card won't go throught with the payment why
With new 1GB data as the free give away is the total data 6GB for $40 plan or 5GB
Hey,I added the one time holiday package (1GB and 400 intl minutes) for myself and separately for my wife.While the data seems to be working fine (consumed some of it), every time I try to dial an international number I get an automated message that ...
I forgot my password. How to reset it ? What is test question?
I have an iPhone XR and have a plan that includes unlimited international texting but I am unable to receive texts.
Hello, I have an iPhone 6 Plus, with a SIM card from Public Mobile, everthing works properly. I am trasferring the SIM to a Cubot X20 (Andorid 9)SMS works both waysMobile Data seems to work just fineCalls cannot go though in either direction. I have ...
After cancelling my previous carrier and joining Public Mobile I am not able to port my phone number. I received a text from PM asking me to click "contact us" ... I'm not able to find that button to click. Help please
Locked out of my self serve account.
I was testing MMS earlier today and I checked my usage and I see MMS count as 1MB towards my data 250MB data limit. I thought MMS weren't supposed to count towards my data usage.
I have earned the following rewards$20 Referral Credit$15 (Free 30 days)$10 Referral credit$2 AutoPayTotal $47I also earned a community reward for $5. Why isn't my balanced $52? How come the community reward isn't appearing in transaction history? Do...
