Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
my phone no longer shows PM as a carrier. It is just continually searching. I can't make phone calls and if I send a text, it shows undeliverable.
Hi Community, I am looking at purchasing a new phone. Which route did you go? I prefer not to do Kijiji or Ebay as I have been almost scammed on the sites Thank you
I was on my Facebook account today and Chatr is trying the same promo that Public Mobile has. I saw an advertisement pop up and went to the website. I am not sure why anyone would want to jump ship for an in-zone only coverage. They are offering the ...
Data add on questionHi - I just added 200 mb of data to my plan and still have not powered on my iPhone.........BUT I just noticed some of my data has already been used -- what happened? Cut and pasting below from my account page showing that 5.293 m...
Hey Gang, What happens if someone referred put the wrong area code in and therefore the number didn't reject the referral? What is the best way for this to be rectified? Thanks
I just port my 2 phone numbers from fido to public mobile and now I can't received calls.But I can dial out and send text. I have send PM to moderator but no response. Hope someone can resolve this for me.
How long does it usually take for the $20 Walmart credit to be added to my account?
I forgot that my credit card details changed, and missed my scheduled autopay date yesterday. This morning I noticed and updated my credit card info on my account. I clicked yes to autopay. I checked my Visa, and the charge is pending there. I still ...
How can I pay my plan fee without using a credit card?
How does one customize their avatar ?
I got phone today and it shows unregistered SIM. Can you help what might be problem?I see that the phone is reported lost or stolen and my friend was using it on telus until today when I got it from him.
Why would anyone choose any other plan then the $10 plan? Just get it and add on to it - for example in addition to the $8 add on for 200 long distance voice minutes. For only $30 gets you 1 GB of data that rolls over. You can use this almost for ev...
I think that with PM add ons is the only way to go because they do roll over and never expire until they are used up.——— For example if one selects the least expensive $10 plan for only an extra $8 will get you 200 additional long distance voice minu...
I have three phone lines that I'd like to potentially transfer over to public mobility. is there a price advantage to bringing them all over at once?
Credit Card expired for autopay. Payment declined. Updated credit card and made payment for amount due. Amount due is now $0 and available funds match plan amount; however, self-serve overview still indicates Plan Expired. Will the system correct its...
Hello, I have recently transferred from Chatr to PM with a plan for talk & text to Canada & US. However, when trying to call into Puerto Rico (yes it is part of the US) I get an error message saying that I cannot make calls into this region... This i...
How do I convert OST to PST and why a regular email with a regular account was suddenly stored in OST format if as it is said You have this Exchange account extension. Good day! Does anyone have a Converter from ost file to pst ?
Recently switched over to PM from VM with my wife who has an Samsung Galaxy S9. To get rid of the bloatware that was installed by VM I thought to change the CSC back to XAC (the default multi-csc sales code for Canada aka the sales code of devices pu...
Hi there. I have just started using a Moto G5 dual SIM phone. One SIM is Public Mobile and the other is Telcel, my carrier for when I'm in Mexico in the winters and which roams on Rogers when I'm back in Hamilton, Canada. Data on Telcel is cheaper...
CAN A MOD PLEASE CONTACT ME? A FRIEND HAS LOCKED HERSELF OUT OF HER ACCOUNT DUE TO AN EMAIL ADDRESS SHE NO LONGER HAS ACCESS TO AND ALSO FORGOT THE PM PASSWORD SHE USED WHEN SHE SIGNED UP.
I setup my father-in-law with Public Mobile from Fido and then every one forgot the password used. Can't reset password without remembering what the answer to the security question, which everyone also forgotten. Please help.
Hey, so I just ordered an iPhone 6 Plus, and I will Be switching to that from an iPhone 5. What is the process to switch over my SIM card? Just put it in and it will work? Or is there more to it. Thanks
I'm a newbie and don't yet know what this entertaining fuss about BRAVOS is all about. Other then bragging rights is there another benefit of collecting BRAVOS.
J'ai reçu ma carte SIM Public Mobile aujourd'hui. Je l'ai activée sur https://activer.publicmobile.ca mais lorsque je fais le paiement par carte de crédit je tombe sur une page d'erreur:Spoiler404 - File or directory not found. The resource you are l...
I've clicked on 'order a SIM card', which takes me to the page where I can purchase another SIM card, but I don't see anywhere on the page where I'm able to enter my email address and ask for an 'invite' in order to get a second telephone number adde...
I just activated with Public Mobile earlier today. Service was working great. Now it’s not working.. there’s absolutely no one to personally speak with?-using the iPhone X
Hello , My auto payment had an issue with making payment on June 14th because I had to get a new credit card thus making the one on autopayment one invalid. My account deactivation date is September and I recently noticed that I received a offer fro...
Hello I was wondering if someone would be able to help me get a copy of my invoice for this month? I need a copy of it for personal reasons. Thank you for your time!
My girlfriend is planning to port to a Rogers corporate plan. I want to switch my current PM account to take over her current PM account (I have a grandfather plan and she has a better plan). Is this possible and what are the steps I should take to r...
Hi, i wanted to change my old plan for the new $40/4GB promotion, and i cant seem to change it even thought i got funds in my account, can someone help me it would be very much appreciated
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