Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Prompt and message claims that I had used up my minutes! I am on $ 15 Plan.Purchased add on yesterday for 500 Canada wide calls. Still I cakeep getting voiceprompt saying i can not make calls! Please help
I live in NB near the Maine border. My phone switches from Public Mobile to AT$T while sitting on the counter. When I try to use the phone it tells me I can't send a text from the USA.I want to stop the phone from switching providers on its own. Pho...
My client recently switched carriers to Public and is now having issues with calling, she can call people but anyone that calls her goes directly to voicemail, is there anything I can do in store for her?
I asked Simon about 4G data and he says PM offers 3G and 4G. I'd like to get 4G data but I can't find a plan with 4G data so how do I switch to 4G if it says there are plans?
Good day, When I try to register my credit card for autopay I get the following message:Unable to Process TransactionSorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been c...
I try to log in to my self serve, I must have forgot the password. I try to reset it enter my email and it says I'm locked out and that I need to contact public mobile please send help
I have been trying to activate my sim card since but I have been unable to do so. At the end of the form, I am supposed to accept the terms by clicking on the box which I did but I can not move to the next stage of activating my sim. What do you advi...
Are public mobile sims compatible with this phone?https://www.amazon.ca/Motorola-Unlocked-XT2015-2-International-Raspberry/dp/B07ZPJ799D?ref_=Oct_s9_apbd_simh_hd_bw_b3giNvP&pf_rd_r=TC54D9DHC6DC55RKFWY6&pf_rd_p=4bb9f44b-ccd2-5ece-93da-f0026c664a04&pf_...
Why on earth can I NOT buy more than 1GB of data with my plans or even with the data add one!? I’m seriously ready to switch to chatr or even lucky mobile because of this! It is annoying to constantly run out of data
My wife’s phone with public mobile , only had the choice “emergency calls only”... itried to figured out and ended up locking the SIM CArd, noe is asking me gor s 8-digit PUK... what can i do?
phone: Doogee S40; Android 9.0the phone indicates I have network access, the network setup seems OK but I cannot initiate or take a call.- When I dial a number (my other phone I have on my desk) it does not ring.- When I call my Public Mobile number ...
my account has been disable since last night I have not had any payment problem do not have any idea why I can not go to my Account and my phone is disable
Hello community fellows ! I am wondering if there is a way to save chats that I find valuable so I can use as a reference when needed at a later time?? Merci !
Hello! My mother has a public mobile cell phone. Her plan has unlimited provincial talk (New Brunswick) with unlimited international text (as I live in the US).My mother will be in Nova Scotia this weekend. Will I still be able to call her phone fro...
Hi everyone, I have just added a $15 add-on to place an international phone call from Canada to Australia. I can see it on my account although I am still unable to make the phone call via my mobile. Can anyone help me understand why? Is it possibly o...
I ordered a sim card online and when I wanted to finalize my purchase I got an error saying that the security code is not correct. However, the money is withdrawn from my account. Just wondering what should I do?
Hi there, I ran out of data in the middle of my plan. It seems like I can "change" to the same existing plan. Will this renew my data after paying for a new start date?
I accidentally purchased the wrong size of sim card, and already activated it and switched providers. Can I buy a new one and just switch over the existing information?
