Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there, I just changed over from Koodo Prepaid and I had a number and I want to keep it. I just changed over to Public Mobile and I clicked on change number, but it said my number was not eligible. How do I make my number eligible? Can anyone help ...
Am I the only one that is disappointed in the lack of special plans being offered for this weekend? I was expecting something, feels like I got coal in my sock....Saw people mentioned a different $60 plan but do not see anything like that.
Hi, Just got a new phone. Can I put the old sim card in there? or do I have to order a new one?Thanks.
it's maestro, not visa, wondering if i can still use it to get an autopay plan instead of having to go out and buy a voucher every month. haven't been able to find any info about this at all.
Been with Public Mobile for a month. No problems. But today, text messages not being received nor sent.
Is changing your phone number free?Is it true you can change it once every billing cycle?Each time I try to change my number it only offers a certain area code of numbers not like when I signed up, how do I get more area code variations? Thanks.
Dear Sir,Please me a PUK code because I can not open my Sim card,it was locked,asking PUK.
Anyone getting this message when they are working around trying to change plans? My page didn't come up with my plan or options to select for new plans. If I clicked one of the menu options it made me re log in, and if I clicked see more options this...
As the title says. New possible user here. I'm interested in a plan, but with the autopay bonus.Can I cancel this service and autopay at any time?
Hi there. I was on the newly-vanished US roaming plan ( Canada/US talk, text, data plan, 8.5GB 3G speed data in Canada, 2GB data in US, $60 per 30 days). I let it expire at the end of September, so I understand I have a dormant account for 90 days an...
Hi, just changed from Acer Liquid to Asus Zenfone 3. Everything was fine on Acer, but now with the new phone the data does not work anymore. Went through all the procedures with APN settings, but no way.... Any ideas for solving that problem?????
When i try to use the promotion code pmoctober1 on the 60$ plan to get the 12.5gb it tells me the codes invalid. Also how do i reset my call in pin number?
There are many students who need this plan.
I was just reading some past posts and there seems to be a problem with people freaking out when they see it in their selfserve and some of them getting really upset about it. Then people from community ask if services are working as usual and if yes...
Hi, I have a 15$ monthly plan with 100 minutes outgoing calls. I'm confident that I haven't use 100 minutes, but I can't just prove it because I can't find any decent report.At the same time, there's a weird message when I try calling saying that I'm...
Is there any secific place to buy cheap cell phones, especially Iphones.Kids now a days like to have Ipones only, however they are not cheap!!
Hello,Was going to pick an add on but say this message and got confused!!There is this blurrb about:Calls made to numbers starting with the following six digit combinations are not included in U.S. Roaming talk Add-Ons or U.S. calling from Canada and...
Cannot submit a self serve password reset ticket using the link provided by the bot as my community credentials are not accepted at the login screen. I can provide the Pin I set on the account however all other details are forgotten. What are my opti...
Just a warning about something I recently discovered. If you try to use a different card for an add-on (in this case, I used my work card to pay for an add-on I needed for work), it replaces your auto-pay with that card. I didn't find this to be at...
How do I change my phone number online ?
Can you guys image.. I bought a SIM card through Amazon and received it yesterday.. I enrolled this morning but the deal was over... can someone help me. I want that plan because I travel a lot in the US. Please please
I can't able to send text messages to one number and that number is also public mobile.
Can you add a USA data/talk/text add on plan to a grandfathered $10 plan?
I recently joined Public Mobile and started with a $25 plan. This is scheduled to change on October 28 to a $10 plan. Will this change be honoured given that the $10 plan has been withdrawn? Any idea what will happen on the 28th? thanks
I was advised I receiveed 1 gig of data as a bonus, I logged into my self serve and seen the one gig add on however once my data that was included in my plan finished the one gig was not applied and now my account shows I have no data. I also note th...
UPDATEWow, the community is AMAZING! Thanks so much to all of you for your help. After reading all the replies I tried out a sim card I had for lucky mobile and the blackberry works fine so far after their customer service line told me it was not co...
I noticed this when I logged this morning. Seems to also include calling to USA. I will just add that for $60, the US Roaming plan that was canceled as of last night had much better value for the same price.
PM's recent Announcement kindly appraised the Community of successful troubleshooting efforts, some improvements, and some bug fixes. I offer congrats - good job folks! - and I hope to see more of this stuff in my future with PM. And I address my su...
Hi, I bought a sim-card on Sept 15, 2019, with a $25 plan in London Drugs. I was told then about a promotion that applies to my plan. It should be a second month for free. But it's not written about it in my self-serv account. Moreover, I have the f...
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