$10 to $30 plan

[Eurydice]

Can you change from a $10 plan to a $30 plan after you have pre-paid the $10 'in-store'? 

[dabr]

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@Eurydice wrote:

Can you change from a $10 plan to a $30 plan after you have pre-paid the $10 'in-store'? 

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Yes you can change it as others have noted but you'll forfiet whatever you have left of your $10 plan.  But if you're interested in changing it to the $30, why not instead go for 500 + 500 mb bonus with autopay enabled available in the build your own plan option.  You would get the same features with a $5/month savings.  You can also future date this option but best to act soon as it may be taken down without warning.

[Anonymous]

@Eurydice  - If you JUST signed up, and picked the wrong plan in-store, the moderators *might* be willing to correct that for you.  Send them a private message, and ask if they can change it for you (without you having to loose your current plan/amount).  Worst case, they say sorry, we cannot.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)

[zfx]

You can log on "My Account" webpage to make the change, either change it now, which you will lose $10 and pay another $30 (since it's a prepaid plan) or you can select have it changed automatically on your next renewal (due) date, which you keep the current $10 plan till next month. 

[cavemantoronto · Accepted solution]

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@Eurydice wrote:

Can you change from a $10 plan to a $30 plan after you have pre-paid the $10 'in-store'? 

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Yes but if you set change to happen now, you lose the $10 you paid.  When doing the change, set plan to be effective at next renewal to avoid losing $10.