Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,how do I obtain past statements? I want statements for the entire year of 2019 and 2020 to date (Sept. 25) for 3 accounts. thank you:)
My phone number changed without notice to me. Has this happened to anyone else?
Just locked myself out, need help to unlock it ASAP!!
Merged duplicate threads
I just want to pay my bill
I bought sim week ago - did activation over 24hrs ago along with setting up account and porting old Number over - everything in system said it was successful.... I can’t send or receive calls and it has been more then enough time to transfer number f...
My uncle didn’t not have an email address so I set one up just to activate his SIM card and haven’t checked it since! now his email account has been deactivated and I have no watch of logging into husband public mobile account! What can I do?
Can't renew my account and I keep putting money in my account which I can't afford and they still won't let me use it to pay my plan
Hi i bought a new sim some days ago, activated, choose a plan, sim keeps saying "unregistered sim" and when i try to make a call it says not registered on the network.
I need a monthly statement for business. Is there a PDF copy of my bill somewhere? I found the transaction history but I need an invoice copy? Where do I find this?
just got a new phone. put in my "old" sim card. data and texting works fine but phone service doesn't. when i first booted up the phone it auto detected the sim card's settings. when i try to manually change the settings it won't allow me to. using A...
my payment was due on the 12 of sept. and I made a payment on Sept.21 but it still showing balance of 42$ and my plan is only 45.00
I'm not impressed. I found out today u can get ur phone company to add port protection on ur phone for free so hackers cant take ur number n get all it info like emails banking etc. I made a ticket asking public Mobile to do this for me and the res...
What happens when the $20 dollar rewards are given to you and you have a say a 15 dollar plan, dose PM end up paying you? Cuz if they do then...
Hi: I just activated 4 phones today for my family. All with different SIMS and emails. The last one went through the entire activation process and then I got a 404 timeout screen.I checked my credit card and it was charged. The phone shows No Servi...
New activation $25 plan 2hrs ago. Transferred number. Not able to receive calls. But outgoing calls are ok. Texting incoming and outgoing both ok. Phone: Samsung A8(2018). What to do
After my first few weeks with Public Mobile, I'm loving the service! I am currently on the $30 2gb plan and it's been a great fit, however I feel going forward I won't need quite that much data every month. I found the change plan tab in thesthe acco...
Getting the msg "ForgotPassword/LoginUnsuccessfulUser_LoginDisabled" while trying re-set the password. How can I get help?
Last week 1.99Now 5.99Has been 3.99Has been 10.00 supposedly only when out of stock I just don’t get it! Yes, free delivery and quickly processed. Some one mentioned why PM is slow to supply because jokingly some suggested that PM buys from CCS. B...
Hi allI created a new account but have not activated any SIM or anything just created the account but when I got the SIM and started to activate it my account got disabled and now I cannot reset my PW (by doing forgot PW) as when I enter my email add...
Does anyone else have a dividend CIBC Visa and if you do does Public Mobile fall under Telus so you get the extra percentage in cash back? Asking for a friend....lol
Does anyone have a recommendation for a simple, inexpensive smart phone for a senior that is compatible with PM?
My SIM card was supposed to arrive AGES ago. It is supposed to take 3-5 business days. It's been 3-5 business WEEKS. This is ridiculous. I already hate this service. That all one can do is talk to a robot is crazy - especially because the robot says ...
Is there any way to check a voicemail without using minutes? I am on the $15 plan and whenever I call my voicemail I am using up my previous 100 minutes.
I havent been able to access my account in almost 3 weeks. I keep getting sent links to log in that have expired and I want to quit this company altogether.
