[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! texting abroad
Hi guys, I have a basic plan (the 15$ one). I was wondering if I send a text from Mexico, how does it work, will they take the extra charge directly on my credit card and does anyone have an idea how much it would cost me? Thanks
Resolved! Being charged whole amount of the plan and no rewards being applied from months
Hi,I have 2 connections and both being on $40 plan, I am being charged more than $40 each month on both. Both had auto-pay from day 1 ($2 reward)As off today,First number has $2 auto-pay, $1 referral and $1 loyalty reward = $4 in total (plan cost $40...
Resolved! Re: CONTEST CLOSED: Help us redesign our boards for a chance to win!
I am getting solicitation from members in my email offering iphone 12 ad a prize, etc. How do I stop members from emailing me with surveys id whatever?
Resolved! Is anybody getting this Spam?
OK I got the answer I needed..you all can quit posting thanks.
Where did this post go? Account suspended for no reason.
Someone just posted this (don't remember the person's username) When I hit reply I got red screen. To the person that posted that title in first screenshot. If you're reading this. Is today your renewal/ payment due date? If so, is your phone worki...
Resolved! where do i get my pin number
where do i get my pin number
Resolved! Badge not displaying correctly - Anyone else?
As most know. Normally the badge earned shows the date next to it. My October badge has no date. Although it's likely due to the incorrect badge (Oracle 1%) which PM was informed on the congratulations thread. Curious if anyone else's badge for Oct...
Resolved! always 2-3 signal bars but goto full when calling
I am using iPhone. When standby, it always shows 2 to 3 bars of signal, out of four. However when I am calling, it becomes full four bars.Has anyone here got the same problem?
voucher card
im trying to enter my pin # for my minutes but its not taking the pin number
Resolved! Unlock Iphone
I just bought a PM sim, created an account, activated the sim, inserted the sim into my pre 2017 iPhone and restarted the phone. Then the phone pushed a message "SIM Not Supported". I assume the phone is locked so I contacted Rogers for a code but t...
account have been blocked
Hello my name is lovepreet singh .My account ID xxxxxxxxxxxxxxxx . My account have been blocked because i forgot my ID password and i also forgot my security answer . Can you please help me to recover my account please.Thanks edited by computergee...
Resolved! Local Calling area
need to change number of my PM. But my area is Missisauga, ON. It is not showing in the lost of local calling area. Any suggestion ?
new sim card
We had a sim card stolen right after we paid for a plan, how can we change the plan over to the new sim card without having to pay for another plan. We just need to activate this new sim card. Please advise me as how we can do this.
NO Service - Not registered on Network Message. How to fix?
Hello,My cell phone Number: xxx-xxx-xxxx can't make any calls (It can not receive or dial out any calls). I am getting this error message "Not registered on Network" every time I attempt to make a call. When I dial the tel no from another phone, it g...
Resolved! Changes in plans
About 2 months ago I signed up both my wife and myself on the $40 plan.We have 4GB data and the 500MB bonus for auto pay.About a month before we signed up I thought I had noticed the $40 plan offered 4 GB + 500MB (auto pay bonus) + 500MB (sign up bon...
Voucher Payment not working
Hi, My account was deactivated, because I was late by 2 days to top it up with my vouchers. I have tried to put in 2 vouchers to re-activate, but it does not work. Please help. Luana
Resolved! Proxy settings
Hi my phone number is *** *** ****.i can't send MMS, as I need a proxy setting please Edited by ShawnC: Removed phone number
Resolved! is this email I received legit?
You have a new message from the Public Mobile Community!Please do not reply to this email. This address is used for outgoing notifications only.To access your message:Click the link belowSign in to the Public Mobile Community, if necessaryClick on t...
Resolved! Bout a sim card, unable to activate
I just received the new sim card yesterday.But when I tried to activate, it keeps giving me message it's invalid sim card. Please assist.
Resolved! Adding an iPad to my account
Hello, my ipad has 3G capabilities. I would like to get a SIM card and share the data plan that I have for my iphone. Everything I have read indicates you need a phone number and have to have a second account...of course with an iPad I will not have ...
