phone

[Diane1948]

Please confirm that my account has been terminated for phone number **********. The SIM card never worked 

[ashleyskye]

Have you contacted a moderator yet? They could take a few days to gwt back to you.

[JoyLuck]

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@Diane1948 wrote:

Please confirm that my account has been terminated for phone number xx

The SIM card never worked 

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Can you confirm whether your credit card was charged during activation?

Confirm with a moderator regarding your account status:

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[JoyLuck]

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@Diane1948 wrote:

Please confirm that my account has been terminated for phone number xxThe SIM card never worked 

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You should not post your number in this public forum. Choose 3 vertical dots in top right corner and edit your post.