Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi,I payed for the 10-day US roaming (talk and text) and my phone us still unable to call or text. How do I fix this problem? I bought the same service last month, and it worked fine.Thank you
I keep getting text notifications that my data is nearly used up. When I go to my account page, it shows up as web under data usage. My data has never been turned on, nor has my phone been turned off/on. The time of day that it shows data usage have ...
HiI activated my sim 28 Dec.But I forgot summit my email for getting the Boxing week offer before registration.And I payed first bill.Can I get this offer?
Hi, I'm not sure if my account is locked or something else is going on.. I can login but all I see is "Hello" and no account info, just blank page under the header. Second concern is, can I activate a sim to take advantage of current promo then port ...
HI,i went to purchase an add on for US roaming and it required me to put money on to my account first. Once i entered the amount it didn't look like it went though and prompted me to purchase it again, so now i put $40 on my account rather than $20. ...
Hi, I bought a new cell phone but the mobile data don't work. The new phone : Umidigi F2 (data not working (no internet connection), in my house connection low 3g) : https://www.aliexpress.com/item/4000287960788.html?spm=a2g0s.12269583.0.0.12e47301j...
So I'm not sure if PM is in the middle of some changes, but I just logged into my Account and was surprised to see that the overview page shows that I'm on the old discontinued $10 plan, which I have not been on for almost 2 years now, although curio...
Long time pm customer.. know the PM area codes/ numbers etc.. more and more fake revenue Canada and threatening calls are utilizing Pm numbers.. figure it out and stop the rediculous calls.........
How can I change the address for my sim card delivery?I made a mistake when putting the address for my delivery address is there a way I can change it?
Recently, I activated my number however every time I try to register with various service providers, they say the phone number is already registered! what to do !
It me takes a minute plus to recieve 1 photo. It takes me 5 minutes for someone to recieve 1 photo from me. Is there a way to receive and send photos faster?
Hi there, Was wondering if I can activate a new plan with the Boxing Week Savings plan?I have been with Public Mobile for the past 2 - 3 years? I couldn't really get a straight answer from the moderator ... So had to come here. https://publicmobile...
I am hoping someone can help me out. I registered my email during the black Friday sale and then activated my account by porting over my phone number from Rogers at the beginning of December. I have now received my January bill and there is still n...
I’ve added twice now the US Roaming add on. I first added the talk and text for $15 but when I arrived in the US my phone would work ( I’ve done this in the past with no issues and have all my settings correct). So I added another plan with talk/ txt...
hi everyone, I've been with public for about 6 months now and I've been receiving my $2 auto-pay rewards regularly. About a week ago I convinced my family members to switch and I set up the accounts myself using my code, all worked without any hiccu...
is it:1) registering/activating a new SIM/account?2) selecting/activating a month of service/plan? the reason I'm asking is that in other areas of the forum it sounds like existing PM users are able to take advantage of new promos, and I'd like to un...
