Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am setting a phone up for my elderly father and he uses a single email address. I would not think this makes a difference, but I'm in Alberta and will be visiting him next month in BC (with phone). He nor I have ever set up a phone at Public Mobile...
I have created my account and registered my SIM card as well as requested a phone number porting a couple of weeks ago. I tried to log on to my account today to see what was going on but could not proceed as the system would not take my password. I...
Hi, I've just (3 hours ago) activate my public mobile account but in the form to transferring phone number, I type wrong PIN (my bad) ... Now If I try to transferring phone number through the self service, I got the following message:We were unable t...
We have an old Nokia flip phone that we recently unlocked and signed up for Public Mobile. However, when I turn on the phone, I get the message "SIM card registration failure", and of course no service.My account has an available balance, and we chec...
Is there somewhere I can go physically to get a PUKv code? I am super unhappy with this service provider so far is been nothing but a headache and a problem.
I attempt to port a number from fidoit just calling out workingData workingbut I cant send and receive smsand nobody can't calling me??????My phone number active until October 18,2018
My account was changed twice for one month
when i try to share my 3g it's say ask your provider Telus... What am i doing wrong?My phone is a iphone 4s,Everything working like a charm appart the tethering...ThanksJ
Bonjour,ca fait une semaine mtn j'ai essayé de récupérer mon numéro téléphone sans résultat ,j'ai perdu mon téléphone et carte SIM et j'ai acheter une autre carte et j'ai changé le numéro de carte SIM dans mon portail jusqu'au mtn pas de nouvelle ,mo...
Looking at Public Mobile for my Dad and maybe my family too. Under the build your own plan, under “Unlimited Text” are two choices. If you select “International” the monthly cost is $47, if “No Text” is selected the cost goes *UP* to $57. Is this a w...
I want to transfer my number from koodo,it advised me to pick a new number then contact a moderator to help me port my # over,but I don’t know how to contact a moderator.
wife has a Google Pixel. After the most recent OS update, her SMS notification sound now triggers when sending a SMS. It has also started out re-notifying her when she opens Messenger.So, she'll obtain a notification while the SMS is obtained, again ...
So after the most recent replace, on every occasion I log into my private Gmail account, the account on youtube modifications. And when I transfer accounts on youtube to my original one, the google chrome browser presentations my non-public account a...
So when I call the voicemail displayed in my phone's settings from another phone it says to dial the number with an (*) at the end. When I do this it says that the number is invalid. Whats that about ? Dial 1 581 580 4001, enter 1 for language, enter...
Hi! I just lost my phone, and before that, I never had to access my account. When I try to create an account, it says that I received a 6 digits code on my phone (that is lost!). How do I cancel my SIM to make sure the person who got my phone could n...
Is there an app for public mobile? I’ve taken a look and don’t see one but it would make it so much easier
I don’t understand the refer a friend. If I signed up and gave my friends number to them they get the $10 right? Some of the info seems to say that I would get the 10 which makes no sense to me
How generously do you give out your bravos? For curiosities sake, I'd like to know what most people feel merits a bravo? Are you a stingy bravo giver? Or do feel that most good posts deserve commendation?
I just changed my sim card in my S5 which was working prior to changing it. After changing the sim number on my account I turned on my device and it says unregistered sim. I have gone in and changed the APN settings to Public mobile but it has not re...
I just went to purchase a $10 add-on for an extra 200mb data yesterday afternoon, and when purchasing I was charged $120 (my regular renewal price) instead of the 10$ I typed in. This is not good as a have my rent coming out very soon and will be sh...
PM is working well for me but I would like notifications when I'm close to data overage. Also is the data usage period the same as my billing period (eg. Oct 5-Nov5)?
Hi There!Just activated my new Public Sim and it says to pick a number then contact Public to port my Koodo number over. Help??? How Please
Hi there, my service has been inactivated because my IMEI number apparently has been reported stolen based on Public Mobile which is certianly not the case, Can someone please reach out to me ASAP to get this sorted out?
I know in the US some carriers will test out features on their prepid brand before rolling it out to the main brand. Would be awesome if Telus did the same. Test some features on Public Mobile to attract new customers. Then move same features to Tel...
When you view "My Kudoed Messages" it gives 3 numbers. One is page views that contain your post, one is bravo's for that post but the other is? I can't figure it out.
Cannot connect to internet on Public Mobile, in Ontario. Anyone know where to check network status for data on Public Mobile Thanks,GiantSeat
I tried to use the Get Start forms yesterday. It crashed on the payment information. I tried to start again this morning and it says my Public Mobile SIM is invalid. Now my old SIM has disconnected (i filled out the port # information) and I cant ...
Set up my account yesterday and had my number transfered from virgin mobile. I can make calls and use data but nothing else, can't receive calls or send/receive texts. I've been told I needed to message the moderator team so that they can resolve the...
I've just switched to public mobile. Do I need to follow up with my old provider and are there any tips for a newbie to the service?
Good Morning! I am looking to return my unopened sim card. Thanks
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