06-06-2019 12:08 PM - edited 01-05-2022 05:15 AM
I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?
Solved! Go to Solution.
06-06-2019 03:28 PM
@philbrook10 wrote:I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?
Lockout is temporary. If you find your password written down somewhere, you can try again after one hour. Else you have to contact mods like others said to reset.
06-06-2019 12:11 PM
@philbrook10 wrote:I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?
If you cannot recall any of the "password reset" security questions, you will need to contact the moderators so they can verify who you are....
here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.
06-06-2019 12:11 PM - edited 06-06-2019 12:13 PM
@philbrook10 wrote:I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?
Send a private message to moderator team for help.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Their response time can vary. Read more about Moderator Team here