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Lock Out

philbrook10
Great Neighbour / Super Voisin

I am lock out of my account ,i cannot remember my security questions or passwords.

What do i need to do ?

3 REPLIES 3

cavemantoronto
Mayor / Maire

@philbrook10 wrote:

I am lock out of my account ,i cannot remember my security questions or passwords.

What do i need to do ?


Lockout is temporary. If you find your password written down somewhere, you can try again after one hour. Else you have to contact mods like others said to reset.

duffer900
Town Hero / Héro de la Ville

@philbrook10 wrote:

I am lock out of my account ,i cannot remember my security questions or passwords.

What do i need to do ?


If you cannot recall any of the "password reset" security questions, you will need to contact the moderators so they can verify who you are....

 

here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.

LovesToPM
Mayor / Maire

@philbrook10 wrote:

I am lock out of my account ,i cannot remember my security questions or passwords.

What do i need to do ?


Send a private message to moderator team for help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Their response time can vary. Read more about Moderator Team here

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