Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
It's only been a half hour, but data, calling out and texting in and out work. Incoming calls go straight to Bell voicemail. Will time solve this or do we have to get in touch with public mobile at this point?
I just joined public mobile. I used a friends referral Code when signing up. My friend received a text message saying he had referred someone but I don't see anything on my account about that reward. Should $10 come off my next bill and not the one i...
Purchased the $15 plan and now in US, it’s not working
Yesterday PM sent me an SMS. It was a hectic day full of meetings at work and urgent things to take care of at home, so I had no time to check the messages. Today I saw the message. It said: Hey. Public Mobile here! As you have used our chat bot an...
Hi Me and my girlfrind we have 2 different accouns I referred my girlfriend and I paid more for the same plans.I paid by credit card, and have a subscriptionI use only around 1% of my bandwidth for internetWhats could be the problem? one with rewar...
Hi I was trying to reply to a previous ticket but the message system seems not working right now.Anyone else also enouter that?
I am in the states, and bought a us roaming ad on for unlimited calls for 10 days. It is listed as an ad on, but when i try to make a call I receive a message saying I do not have this service Super frustrating! Has this happened to anybody, any i...
I purchased the $20.00 USA roaming talk and text and it seems that only the data is working.
Another company turning into garbage
I requested to port my Fongo number to Public Mobile. The temp number Public assigned me is no longer in service and the number on my SIM is the ported in Fongo number. Can only make outcalls...no incoming and no receiving or sending text messages...
I purchased the first 10 day us talk plan and it has just expired. Want to purchase another 10 day plan but it does not show up on the list of plans to purchase.
i ordered a the $10 "triple punch" sim card and only received a single micro card. my phone is an LG G5 and it uses a nano card. what do i do now?
EDITED by ShawnC13: Removed picture as it contained private information I had auto plan on, but forgot to update my credit card. Account was suspended, my phone services shut. I topped up using a voucher (a week ago), but it doesn't seem to have app...
Is there a limit for how many people I can refer to for the $20 refer-a-friend promotion? And can that credit be rolled-over to future months?
payment issue ETA: Duplicate threads Merged by ShawnC13
Hello. This is my first post. I am so excited to have a Public Mobile Account. My friend set it up for me yesterday. And everything worked great as we both now see the Black Friday credits the next morning. I see the description of my international m...
What happened to US Roaming talk$8
How to cancel auto pay or talk to customer service
I purchased a US Talk and Data add-on and it is listed as active on my Public Mobile account page. However, now that I'm in the US, whenever I try to make a call, I get the message: "Your call could not be completed because your plan does not incl...
i need my account number to port my account
Hello, my few friend wanted to change to public mobile but they wanted high speed LTE data? does public mobile offer LTE data?
Hi There I have heard that my friends had issue with US roaming ADD-ons, I will be traveling in next few weeks and whant to understand worth buying addon from PM or go with T&T prepaid card there. Thanks in advance!
I signed up two phones on Saturday on $35+ monthly plans. One of them applied the $10 off 6 months promo immediately and it shows up in the self serve account, but the other one didn't apply it yet and it isn't showing up on my dashboard either. Does...
Can I text or call from Maui to Canada? Can I receive text or calls from Canada while in Maui?
Hi, I was wondering if the razer phone 2 is compatible with the Public network? Here is the information i found related to the network compatibility of this phoneTechnologyGSM / CDMA / HSPA / LTE2G bandsGSM 850 / 900 / 1800 / 1900 CDMA 800 & TD-SCDMA...
I ran out of data, so I went to "plan add ons" and choose $10 for 200 mb. I paid for it now, (my billing cycle refreshes in a week). I went back to the main page and under Available funds I see "$10" but under "my data" it shows me as fully consumed...
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