Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Lost service 1 hour ago and getting the message 'SIM not provisioned lol voice'.Put SIM in another phone and still no service.
My phone was suspended, the payment came out of my credit card this morning and my rewards but my account says it's suspended,what should I do?
Hii so I’m trying to change my mom’s phone plan but we can’t remember what email the account is made on therefore I can’t login and change the plan. What do I do?
Hey so I activated a brand new number with a plan with this company, but for some reason, when I call ppl; a different name appears if they havent saved my number initially, and weirdly I’ve been getting calls from credit companies looking for that p...
does anybody know why porting was removed from self serve website? it made my Activation a little difficult Can they please bring that feature back?
I want to port my number from PC mobile
I have set up my iPad, MacBook and iMac to be able to send and receive texts using my PM mobile plan. The main purpose in doing so was to be able to centrally send and receive texts to Apple AND Android products. It works very well. One limitation i...
Hello, I used my email to sign up for the recent Public Mobile promo to get 1 month free. I used that same email to create the account and activate a SIM card today. I don't see the promo on my Account profile. Would a mod be able to confirm whether ...
Hi, I have just signed up $25/month plan and was told I will be receiving additional 3GB as there's a promotion now. However, I do not see 3GB shown in my account. Could you advise?? Thanks.
I need to use several different phone numbers. I want to buy several different PM phone numbers. One of them (the first) must be a regular PM phone number. I want to buy several other discounted/cheap PM phone numbers that will only forward everythin...
Hello, I’ve been charged twice.. I’ve had two $56.00 payments come out of my account.. I would like a refund. Chat support is useless. I would like to speak with someone please. Thank you
I was adding the US roaming and added it then it didn’t show up I thought the transaction didn’t go through so I repeated the process to add the adds on then I found 2 adds on are listed which the are same, help please to cancel one of them
I have an LG K20, with public mobile service, purchased it at Walmart. The latest security update I have is February 2020 according to what is stated in settings. I purchased this phone about 3 months ago. Are there security etc updates for Android 9...
When I call 611, it says I still owe $4.00. What is this! Please explain
I decide to buy an 30$ plan with autopay than I try to get in my account and its show that the password is incorrect than I try to do the password reset and its show: your account is locked please contact public mobile. Please help me Thanks edite...
So, just for fun I got curious and ran speed test on my phone on data. There are 2 main servers to pick from, "telus" and "telus mobility" "telus mobility" was faster on wcdma only, but "telus" was faster on LTE. And nerds happen to know why? Might ...
I activated a new phone plan and the person whos referral code I used didn’t seem to go through neith them or me seem to have been credited with referring a friend. I used a friends code cause she has a deal she got by text from public mobile there ...
I just signed up with public mobile and purchased a plan that includes voice mail. Why am I getting a message saying I don't have Long distance on my plan (trying to call my voice mail box) I have a Canada wide call plan! That doesn't make sense... H...
I'm planing on purchasing my first new apple watch when Apple release new watches this month. Can i active it through PM or my phone?
Need urgent help!!! My 77year old mother (77 this past august) had her cell phone stolen a few days ago. My mother had that same phone number for over 30 years. I know it is possible for her to keep the same number but we cannot access her email beca...
