Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
In the self server overview page, there is a link to view my plan details but every time I click it, I get a generic error. The link I get directed to with the error is: https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPag...
Does anyone know if Public Mobile will ever bring any Samsung phones into their lineup?
Hello, I am trying to change my phone plan to the new offer but once I click Change plan and I am taken to this page: There are no options to select another plan. If I click Try out more options I get led to this page: I've tried multiple browsers...
My son is not able to access his account with his email. How can he access his account? Can he use his phone number?
Does anyone know if the Blu Studio Mini 5.5 is compatible with Public Mobile?
Hi all, I am at the last stage of Activation, and I need the two codes: Friend Referral Code and Promo code can anyone help, please? Saboora
Hi I have register with Public Mobile last Thursday however my old cell provider did not receive a request to have my number transfer with them. This is causing any call to come in to go straight to my old provider voice mail so I can not receive any...
Hi there So my account was set up for auto pay, but then my credit card expired. I forgot to update before the next bill date. SO i went in and updated the credit card info and i also made a one time payment. However the account is still not worki...
This is a public service announcement that hopefully will get picked up by the search engines to warn off people who may get duped into subscribing for this service. NO HUMAN SUPPORT. They do have this "support" community, full of users with Stockho...
Hi Community! I had the more is merrier 2GB of free data promo applied to my account in January of this year and there was no mention of it expiring. It has since dropped from my account (a while ago, few months, at least). Does anyone else still hav...
What is the best plan
Does anyone know if I’m allowed to or if it’s safe to share my referral code publicly on the PM community or on social media? I don’t want to end up having my account restricted or something lol.
So, recently, my phone crapped out and I had to switch to a new one. However, when I inserted my Public Mobile SIM Card (that had already been activated in another phone) a notification popped up that said "Invalid SIM Card: Network locked SIM card i...
Do I get a bonus for using it too?
Was stuck outside the country due to COVID regulations and unable to activate the service on time, it's a week past the 90 days of inactive service. I would like to activate my service now but I can't login to my account. I understand the rules about...
Port mobile no. I do not have service at present. How can I transfer my no. ? I have requested for the transfer of my Mobile no. to other provider but I can not receive service so How can I do that ?
As a new member of the community, what’s the best way I can go about informing myself about PM, so that I can help others do the same?
Hi, I'm trying to swap my sim card to the new one I ordered (old one is still functional but damaged and I wanted to get this done while I'm swapping to a new phone anyway). Apparently this is basically impossible to do, if you go to self serve it sa...
Hi there, So my wife's phone fell into the toilet... We managed to get a used phone (a Samsung) off Facebook Marketplace for pretty cheap, but it's network-locked. We phoned the previous provider that the previous owner had been a part of, but they ...
Why won't my data cycle renew even after I've paid for it? I've tried restarting my phone and I've also tried removing my sim card for 5 mins and then putting it back in and nothing helped..
My phone won't receive texts or calls today. It goes straight to the voicemail I set up with public and then does not notify me of the voicemail. Everything was fine yesterday.
Hello, I tried to transfer my phone number from virgin mobile to public mobile last night but it didn't work. After I finished the activation from public mobile's website, I got a message from virgin mobile asking me to confirm that I will transfer t...
